REGISTRAR - MEDICAL FRONT OFFICE

Our Practice - Over 60 Years of Trusted Service

Since 1958, Radiology Associates Imaging has been dedicated to outstanding diagnostic and interventional care. Over the years, RAI has expanded from a single department in a Daytona Beach hospital to 6 state-of-the-art imaging centers. Our expert team of 25 specialized radiologists provide outpatient imaging, diagnostic interpretations and interventional procedures across three counties in eastern Central Florida.

Top Reasons to Work at Radiology Associates

Career growth and advancement potential

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

GENERAL SUMMARY OF DUTIES: Registration of patients scheduled for imaging exam(s) within the imaging centers.

ESSENTIAL FUNCTIONS:

• Verification of various attributes pertaining to the registration of a patient prior to an exam appointment including, but not limited to, patient demographics, insurance benefits, physician order accuracy, etc.
• Interact positively with patients while he or she is at the imaging center.
• Effectively communicate with physician offices regarding patient matters
• Provide quality customer service in all types of patient interactions.
• Handle initial or follow up scheduling inquiries and problems via the telephone.
• Handle situations, which may require research and/or troubleshooting
• Receive telephone calls, which are non-routine and require deviation from standard screens, scripts, and procedures.

EDUCATION: High school diploma or equivalent.

EXPERIENCE: Previous experience of working within a customer service or medical office environment is desirable but not essential. Experience in a medical imaging environment is preferred.

Work Shift: 8am - 5pm Monday - Friday

KNOWLEDGE AND SKILLS:

• Radiology and/or medical terminology a plus
• Experience with MS Office software (Word, Excel, Outlook, etc.).
• Excellent phone skills with ability to multi-task.
• Strong time management skills
• Basic typing

This Job Is Ideal for Someone Who Is:

• Dependable - more reliable than spontaneous
• Detail-oriented - would rather focus on the details of work than the bigger picture
• High stress tolerance - thrives in a high-pressure environment

We are a drug-free, tobacco-free workplace