Orthodontic Patient Coordinator

Simply Orthodontics is a growing Orthodontic practice searching for a motivated, outgoing and energetic patient coordinator. This individual must be able to thrive in a fast-paced, team environment while wearing many hats. If you are you looking for an opportunity to join a company who values its team members and works hard to help them achieve personal and professional growth, then be sure to apply today! This opportunity will be traveling from our Framingham and Wayland offices. Bi-Lingual in Portuguese a plus!

NO WEEKENDS OR EVENINGS!!!

Job Description:

• Exceptional Customer Service Skills
• Greeting patients and assisting with their scheduling and financial needs
• Schedule and mange new patient and treatment appointments
• Handle and responds promptly to incoming calls, texts, e-mails or voicemails
• Schedules and confirms appointment dates and times
• Checking insurance eligibility and orthodontic coverage
• Check patients in and out
• Follow up on all patient needing appointments
• Join efforts with community marketing events

Qualifications:

• Prioritize patient rapport and excellent customer service
• Highly organized with a strong attention to detail
• Thrive in a fast paced, team-oriented environment
• Project a positive, warm, and professional image
• Have strong organization skills
• Practice compassion for others and strong respect for your coworkers
• Demonstrate a commitment to ongoing professional growth
• Take initiative and anticipate the needs of others
• Are consistently punctual and reliable
• Impressively communicate by listening, friendly body language, and articulate and confident speech