Office Manager

Position Overview

In a vast market covering several states, Seegars Fence Company is the largest provider of fencing and barrier security products. We are seeking an experienced and highly organized Office Manager to oversee and manage the day-to-day operations of our office. As the Office Manager, you will play a critical role in maintaining a productive and efficient work environment. Your responsibilities will include managing administrative tasks, accounts payable, accounts receivable, coordinating office activities, supervising support staff, and ensuring smooth communication within the organization and customers. The ideal candidate will possess excellent organizational, communication, and problem-solving skills.

Knowledge, Skills, and Abilities

• Proven experience as an Office Manager or a similar managerial role.
• Strong organizational and multitasking skills, with the ability to prioritize and meet goals.
• Excellent communication skills, both written and verbal.
• Strong understanding of accounting principles and practices.
• Excellent attention to detail and accuracy.
• Ability to handle sensitive customer issues with tack and professionalism.
• Demonstrate leadership abilities, with the capability to motivate a diverse team.
• Have a positive can-do attitude.
• Have the ability to think quickly and problem solve.
• Be competent in Microsoft Office.
• Be able to work well in a team environment where situations and demands change daily.

Performance Responsibilities

• Administer accounts payable, accounts receivable, payroll, and performance reports through Account-Mate and INFOtrac software.
• Ensure weekly, monthly, quarterly and annual reports are delivered accurately and timely to the managing partner as well as SFC Goldsboro.
• Assist in the close management of accounts receivables to keep our collection cycle as low as possible
• Oversees accounting processes and follows the Seegars system of checks and balances.

• Responsible for answering the phones in a professional and cheerful manner.
• Must be very familiar with SeegarsFence.com website. Be able to answer basic questions about our services and be able to point the customer to the information on our site if need be.
• Anticipate the most common questions our customers call and ask, carefully craft a script for the answers to maximize our image to the customer, while not putting our team in an impossible position to perform; discuss with the team, and have it ready when the call comes!
• Become familiar with our different product lines and the basic pros & cons of each system
• Become familiar with the special material catalog and be able to write up and process walk-in material sales orders
• Manage controllable office expenses
• Maintain a clean and organized office
• Manage office support staff daily to accomplish daily operations and strategic goals.
• Maintain office equipment and ensure it is serviced properly to ensure a maximum life span
• Be competent with entering customer information in customer management software. The goal of our system is to create a personalized experience that meets our customer’s special needs and exceeds their expectations at every level of the customer experience.
• Arrive to work on time and dress professionally
• Be able to work well in a team environment where situations and demands change daily
• Must take a minimum of one professional development class per quarter.
• Play an active role in a community/ civic organization of your choice annually.