Transitional Housing Case Manager

Position: Transitional Housing Case Manager

HOPE of East Central Illinois is dedicated to ending domestic violence by providing a wide range of services for victims and facilitating social change. We are currently seeking to fill a Full-Time Transitional Housing Case Manager role within our Charleston office.

HOPE of East Central Illinois offers paid time off, a competitive salary and benefits package including health, dental, vision, life and short-term disability insurance as well as a matched contribution towards a SIMPLE IRA retirement plan. 

Job Description:

Exempt.  Full-time position, 40 hours per week. The Transitional Housing Case Manager role may require some evenings and flexible hours. This position is responsible for case management and advocacy services for adult clients and their dependents in our transitional housing program. Major duties include providing direct services to clients including emergency shelter, crisis intervention, short-term counseling, life skills and housing stability while upholding the agency's confidentiality policy. Job tasks may also include lifting, painting, cleaning and maintenance to units. Reports to the Director of Housing.

 Responsibilities:

1. Complete client intakes and assessments
2. Provide counseling, assistance with life skills, advocacy, and other direct services as necessary
3. Assist in facilitation of life skills groups and tenant meetings
4. Provide transportation
5. Establish safety and goal plans with clients and assist them in obtaining, maintaining, and updating those goals
6. Monitor and evaluate progress towards goals
7. Document all interaction with clients
8. Assist in updating and maintaining client files
9. Implement and monitor agency’s policies and procedures to assure client safety
10. Cover hotline and on-call rotation
    
11. Position is included in the agency's on-call rotation
12. Other duties assigned

Position Requirements:

Education /Certification

• Valid Driver’s License and Auto Insurance - Required
• Bachelor’s Degree - Required
  
• 40-Hour Training in Domestic Violence - Will be provided
• Successful completion of a background check - Required

Experience

• 1-3 Years of Job Related Experience - Required
  
• Experience working with Victims of Domestic Violence - Preferred
  

Abilities

• Sitting or prolonged standing - Required
  
• Ability to lift a minimum of 50 pounds - Required
  
• Excellent written and oral communication skills - Required
  
• Basic computer skills - Required
  
• Ability to read and understand written information - Required
  
• Competency recognizing and responding effectively to survivors who are evidencing trauma responses - Required
  
• Ability to utilize sound judgment and problem solving skills - Required
  
• Must be a team player - Required
  
• Ability to communicate with and empower clients - Required
  
• Commitment to non-violence within families and homes - Required
  
• Bilingual candidates encouraged to apply

Scope of the Position:

The Transitional Housing Case Manager must be willing to engage in direct communication in an effort to contribute to a healthy positive work culture. An understanding of housing issues, knowledge of community resources and a sensitivity to the needs of survivors and their children is required. Candidates must also be committed to and comfortable with diversity and demonstrate commitment to being inclusive. Successful candidates must be able to communicate and work effectively with a diverse population of clients and must be able to work effectively as an individual as well as a team member.

Successful candidates will demonstrate an ability to commit to the philosophy and programming at HOPE of East Central Illinois, which includes a commitment to survivors and a shared belief in helping to create a society free from violence. HOPE is an equal opportunity employer offering a competitive wage.

HOPE is an equal opportunity employer offering a competitive wage and benefits package. HOPE is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. HOPE is a drug-free work environment.