Operations Manager

JOB SUMMARY/OBJECTIVE:

The Operations Manager (OM), well-versed in intricate operational support, holds a key position in managing a diverse portfolio of Base Operations Support (BOS) contracts. This pivotal role involves crafting and executing innovative strategic plans with meticulous alignment to organizational objectives. As a key contributor, the OM will lead and optimize operational activities, holistically manage contracts, and bring financial expertise to ensure precision. This role requires a seasoned professional capable of ensuring operational efficiency and adherence to standards across multiple contracts.

JOB RESPONSIBILITIES:

• Formulates and executes strategic plans for base operations support services, aligning them meticulously with organizational objectives.
• Strategically formulates, organizes, oversees, and manages the operational activities within the department to ensure effective planning, execution, and control.
• Accountable for the holistic management of department functions, orchestrating tasks such as scheduling, operations services, operations management, material coordination, and meticulous financial forecasting to ensure optimal performance across every dimension.
• Leads a diverse team, providing direction, motivation, and guidance to achieve operational excellence.
• Oversees maintenance, safety, and logistics to guarantee the functionality and safety of base facilities.
• Ensures compliance with contractual obligations, regulations, policies and procedures, maintaining a strong focus on safety and environmental standards.
• Manages contracts with external vendors and service providers, ensuring cost-effectiveness and high service quality.
• Collaborates in the formulation and enhancement of targeted short and long term- plans and programs while concurrently preparing substantiated budget requests and financial estimates in support of strategic initiatives.
• Identifies opportunities for process optimization and implements continuous improvement initiatives to enhance operational efficiency.
• Fosters effective communication channels within the operational team and collaborates with other departments to ensure seamless integration of services.
• Examines and authorizes control cost reports, evaluates cost estimates, and validates forecasts for manpower and facility requirements to ensure accuracy and adherence to established standards.
• Provides regular reports on operational performance, key metrics, and areas for improvement to senior leadership.
• Monitors compliance with safety standards, environmental regulations, and other contractual requirements, implementing corrective actions as needed.
• Develops and manages budgets for facility management optimizing resource allocation to achieve cost-effectiveness.
• Collaborates with internal and external stakeholders to facilitate effective facility and infrastructure management.
• Implements preventive maintenance measures to mitigate potential hazards and ensure longevity of roads and ground infrastructure.
• All additional duties, as assigned.

MINIMUM QUALIFICATIONS:

• Track record of streamlining operations, fostering efficiency, and aligning support services with strategic objectives.
• Demonstrated track record of effectively managing diverse BOS contracts or analogous operational portfolios.
• Demonstrated leadership abilities with experience in managing teams and overseeing day-to-day operations.
• In-depth understanding of contract management principles, including negotiation, execution, and compliance, specifically related to base operations support.
• Strong strategic planning skills to develop and implement plans aligning with organizational goals across multiple contracts.
• Ability to manage budgets, analyze financial reports, and make informed decisions to optimize performance and resource allocation.
• Proven ability to identify operational challenges, develop solutions, and implement effective strategies across a range of contracts.
• Ability to adapt to dynamic environments, manage competing priorities, and thrive in situations that require flexibility and quick decision-making.

REQUIRED EDUCATION & EXPERIENCE

• Bachelor’s degree in business administration, operations management, or a related field.
  1. Equivalent work experience may be used in lieu of a degree.
• Minimum of five (5) years’ experience in Operations Management.
• Minimum five (5) years’ experience related to Facility Management

PREFERRED:

• Master’s degree in business administration, operations management, or related field.
• Minimum ten (10) years’ experience in operations management.
• Minimum ten (10) years’ experience in facility management.

COMPETENCIES:

• Communication
• Strategic Management
• Collaboration
• Operations Management
• Leadership
• Microsoft Office Suite
• Contract Management
• Financial Acumen
• Operational Oversight
• Problem-Solving
• Adaptability
• Compliance
• Performance Management

PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer

• Must be able to up to 50 pounds.
• Ability to travel as required, often on very short notice.

SUPERVISORY RESPONSIBILITIES:

• This position will be responsible for supervising all Program Managers associated with each BOS contract award.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so may the essential functions of the position.

EEO/AAP STATEMENT:

We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to craft and maintain an environment that respects diverse traditions, heritages, and experiences. Choctaw is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions) sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.