Care Coordinator at Maple Ridge Manor

Maple Ridge Manor in Lowell, MI is looking for one care coordinator to join our 67 person strong team. We are located on 12020 Foreman St Se. Our ideal candidate is a self-starter, motivated, and hard-working.

Department: Resident Care Services

Reports to: Health and Wellness Director & Administrator

Shift/hours: 1-9pm Monday-Friday and Every other weekend

Description of Position:

Coordinates resident care related to medications by working with all departments, the medical community, families and administrative staff to provide for resident needs with continuity and an adherence to the scope of practice and licensure for the community. Provides complete supervision of the medication room, pass techniques, documentation and supervision and provision of care related to medication in the community.

This position will be a part of an "On-Call" rotation divided between House Supervisors, Director of Health and Wellness, and Administrator. Each person will take turns with being on-call for 1 week (7days) the rotation will equate to roughly 1 week on-call per month. Calls that a person may need to respond to would include staff call off's and finding coverage, resident incidents that need reported, and other emergency/notification related situations.

Staffing Pattern:

The community has at minimum one Lead Medication Aide on each shift.

Responsibilities of the Medication Aide:

1.   Resident charts. Keeping documentation current (Community forms, licensing documentation, physician orders, incident reports., etc.)

2.   Communicate resident status changes to Health and Wellness Director.

3.   Ensure all medication documentation is current and correct, including medication administration forms, physician orders, change of dosages, written orders to confirm telephone orders, etc.

4.   Ensure medication cart and medications room are completely stocked with all required continuous, PRN, Over-the-Counter (OTC), and other medications as ordered by the physician.

5.   Coordinate medication orders and deliveries with pharmacies; reordering medications on a weekly basis and as needed. This means utilizing the E-MAR to reorder as well as calling the pharmacy or family as needed to ensure there is always a supply of ordered medications at Maple Ridge Manor.

6.   Communicate with physicians and other healthcare providers as needed, including reporting falls, injuries, and/or changes in resident status. Communication may be via verbal in person, fax, or phone and should be communicated to Director of Health and Wellness.

7.   Monitor Psychotropic med use is congruent with physician orders and ensuring resident behaviors actually warrant the use of medication. This should be charted in the resident’s E-MAR so that the Director of Health and Wellness can monitor.

8.   Control medication room access and key assignment, keys should be signed out at the beginning of every shift and signed back in at the end. Medication room door should always be shut when not in use.

9.   Pour, pass, and assist with administration of medications in accordance with state regulations. Provide mentorship to new Medications Aides.

10. Coordinate physician and other medical appointments. Health and Wellness Director to ensure any needs are communicated at time of appointment.

11. Read all communication notes regarding the community between the Caregiver shifts. Report any urgent communication to Director of Health and Wellness.

12. Audit daily documentation ensuring it follows proper F-DAR documentation. This includes auditing 2 hour and baseline checks as well as communication logs.

13. Audit daily chore documentation ensure that staff is initialing and completing chores and communicate to Director of Health and Wellness when not completed.

14. Monitor daily fridge temperature tracking to ensure completion.

15. Audit medication carts weekly utilizing Medication Cart Auditing form and reporting directly to Health and Wellness Director. This includes ensuring medications are sorted by resident, route and administration times. All expired medications should be removed and reported to Health and Wellness Director for destruction or return to pharmacy.

16. Monitor stock supply levels and reporting to Health and Wellness Director or Administrator in a timely manner.

17. Lead Medication Aides shall act as point of contact for care staff, Medication Aides, family, and/or residents for any concerns and report to Health and Wellness Director or Administrator.

18. Conduct tours as needed (walk in), offering marketing packets to any prospective move-in. This includes taking phone calls regarding admissions during after hours or weekend hours, filling out an “after hours form” to ensure questions are answered to the best of their ability and Administrator or Health and Wellness Director have the ability to follow up with prospective move-in.

19. Provide mentorship to all new staff to the best of their abilities, even if it means just being a smiling face and positive attitude.

20. Other duties as assigned.

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