Certified Medical Assistant

Position Summary:

The Certified Medical Assistant is responsible for understanding the use of and maintenance of medical equipment, medications, and electronic health records. They assist health care providers with routine medical procedures. They assist in delivery of primary care in an ambulatory setting with emphasis on prevention and health maintenance. The Certified Medical Assistant functions in accordance with established policies and procedures within their scope of practice. This position reports to the Medical Support Manager.

Duties and Responsibilities

• Interview patients to obtain medical information
• Show patients to examination rooms and prepare them for the provider
• Record patients’ medical history, vital statistics and information such as test results in electronic medical records
• Explain treatment procedures, medications and providers instructions to patients
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
• Clean and sterilize instruments and dispose of contaminated supplies
• Perform general office duties to include back up to answering telephones, and scheduling appointments
• Prepare and administer medications
• Perform other duties as assigned

Minimum Qualifications

• Possess excellent communication skills in person, on the phone, and in written communications
• Ability to learn quickly and be flexible in a rapidly growing and changing work environment
• Strong attention to detail
• Fosters and develops a collaborative team environment
• Exceptional customer service skills
• Good organizational skills with the ability to handle numerous details at once
• Capable of working independently and exercising good judgment in a variety of situations
• The ability to maintain confidentiality in business, personal and medical information
• Excellent listening skills
• Willingness to take initiative.
• Must be able to complete BLS certification within 3 months of hire. BLS training provided by LCHC.

Preferred Qualifications

• Intermediate level computer skills and ability to use Microsoft Windows, Explorer, Word and Excel
• Graduated from an accredited Medical Assistant program or 2 years’ experience as a noncertified Medical Assistant or a current Certified Nursing Assistant, Phlebotomist or EMT

Physical Demands

• Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to discern verbal instructions and communicate effectively on the telephone and in person
• Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to assess the patients, comprehend written medical charts, medical information, work instructions, and to review, evaluate and prepare a variety of written documents and materials.
• Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to assess patients, use medical equipment, operate computer equipment and other office equipment.
• Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to work in a medical and office environment
• Sufficient personal and physical capabilities, with or without reasonable accommodation, which permits the employee to make presentations to large and small groups
• Must be able to occasionally lift up to 30 pounds

Additional Requirements

• Submit to and pass a drug test
• Successfully complete a criminal background check

Working Conditions:

There may be exposure to airborne and blood-borne pathogens, and hazardous materials. This position is not eligible to be a telecommute position.