Baking School Instructor (Norwich VT)

Meet Us: King Arthur Baking Company is an award-winning, audience-leading baking company with a strategic vision to be the resource for baking education and inspiration. Through traditional and new media, in-person and virtual education, we strive to be a leader in helping novice and expert bakers alike. We're not going anywhere - we've been part of the family since 1790. We work to build stronger communities and increase access and the connection to real foods. We take pride in our responsible sourcing and our "never bleached" guarantee. And we work closely with farmers, millers, and suppliers in a continued commitment toward sustainability. Our wheat flour is grown and milled right here in the United States. Flour this good uses only the purest ingredients, free from GMOs. As a founding B Corporation, we are committed to using the power of business as a force for social and environmental good. We believe every employee's contributions make our company what it is: vibrant, successful, and committed to spreading the joy of baking. We are a welcoming and inclusive 100% employee-owned company.

The Position: The Baking School Instructor educates and inspires customers by providing an interactive baking experience. The individual in this role is an effective communicator skilled at engaging a diverse group of students of varying skill sets and experience and guides each forward on their unique baking paths. The instructor serves as an ambassador of the brand, a resource for students, and an open source of knowledge and encouragement as they execute ambitious and wide-ranging baking curricula.

The Benefits: Yes, we have the regular "stuff" - medical, dental, vision, company paid short- and long-term disability, life insurance, paid time off to rest, paid holidays to have fun, a 401(K) with a company match. But here's what makes us different: 40 paid volunteer hours a year, profit sharing*, participation in the Employee Stock Ownership Plan (ESOP)* and knowing that those working with you are dedicated and engaged co-employee owners that believe in you and your extraordinary abilities to move us all forward.

The Location: Onsite in Norwich VT.

The Hours: 30 hours per week. Variable shift with at least one weekend day every week.

Pay: $21.42 - $26.52. Individual offers will be based upon a candidate's qualifications.

Essential Duties and Responsibilities

• Reviews curriculum in preparation for each class to ensure complete understanding of the course objectives, class flow, and baking skills to be covered and shares plan with assistant
• Possesses familiarity with fundamental baking skills, to include cultural context, scientific underpinnings, and professional processes
• Provides a superlative student experience through punctuality, strong class leadership and establishing a fun and upbeat atmosphere that exceeds customer expectation
• Presents a poised professional appearance, maintaining positive outlook and calm confidence
• Functions as an ambassador of the King Arthur Baking brand
• Teaches to a variety of student skills and knowledge levels and leads an effective class experience by actively problem solving and adjusting schedule in order to meet student needs
• Gives individualized attention to the students, checking in with them as they work, correcting technique and troubleshooting product where necessary
• Answers questions, utilizing multiple teaching techniques and approaches to speak to different learning styles, levels of experience, age ranges and personality types
• Utilizes their broad expertise of baking fundamentals and applies it in varied circumstances, including demonstration.
• Assesses and qualitatively evaluates baked goods against benchmark, including appearance, flavor, and texture
• Is a committed team member, willing to provide support, training, and feedback to achieve team and individual improvement goals
• Seeks feedback, practice, and new information to support continual individual development
• Stays current with company and team communications and supports school standards and policies

This should not be construed as an exhaustive list of all job duties and responsibilities. There may be some variation and/or development of the above duties and responsibilities without changing the general nature of the job.

Minimum job requirements

• Culinary degree or comparable professional experience required
• Minimum 4 years baking experience.
• Minimum 2 years classroom experience
• Strong interpersonal skills and the capacity to work well on a team
• Excellent organizational skills with attention to detail
• Creativity, flexibility, and ability to work well under pressure to accommodate a wide range of needs
• Excellent customer service skills

Success factors/competencies for this role

• Open to change, recommends actions for continuous improvement
• Think and act strategically, understand how role contributes to larger outcome
• Provide exemplary customer service to both internal and external customers
• Set high standards for oneself, meet deadlines
• Learn from mistakes, receptive to feedback
• Effective communicator, listen and respect others’ points of view
• Participate in team problem solving and decision making
• Maintain a positive attitude
• Community minded – get involved, volunteer

Physical requirements/work environment

• Physical requirements
  1. This is a physically demanding role, requiring standing, walking, and frequent lifting for up to 10 hours a day
  2. Must be able to lift 50 pounds
  3. Must be able to operate classroom equipment, including ovens and large mixers
• Work environment
  1. Ability to work in a fast-paced environment where temperatures can range from 50°ree;F - 90°ree;F depending on location such as in classroom, dish room, outdoors at the wood-fired oven. Instructors work in the classroom, dish room, or outdoors at the wood-fired oven.

Safety

• Understand that safety is the responsibility of everyone at the organization
• Responsible for providing a safe and ergonomically sound work environment, identifying unsafe conditions and correcting these conditions immediately
• Engage in safety and compliance training programs and encourage 100% team participation in same

Environment

• Adhere to company-wide green norms, look for ways to reduce, reuse, recycle
• Educate oneself on KAF environmental campaigns
• Strive to continually improve and implement new processes to reduce our environmental impact

Uniform

• Closed-toed shoes with feet and legs covered
• Chef’s coat required for class hours
• Long hair pulled back, minimal jewelry, no nail polish

It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers and vendors.