Field Marketing Ambassador

Field Marketing Ambassador

About the Role:

Clover Sonoma is looking for a passionate individual to join our team as a Field Marketing Ambassador for Northern California. In this dynamic position, you'll split your time between being the face of Clover Sonoma at field events – with the chance to become our beloved mascot, Clo the Cow! – and ensuring our products shine in retail stores.

Pay range pending DOE: $21.40 - $25.14

Employee will be reimburse for mileage when traveling to events for work purposes

Field Marketing Responsibilities:

• Be the friendly face of Clover Sonoma at events and in-store demos, spreading brand cheer throughout the Bay Area (including weekends).

• Engage with consumers, sharing your knowledge and passion for Clover Sonoma products through engaging demonstrations and informative conversations.

• Distribute samples, coupons, and brand materials, creating a lasting positive impression.

• Assist with logistics, including packing, loading, and picking up products from our warehouse or coordinating with stores for demos.

• Document your successes! Provide event recaps, complete paperwork, and capture photos to showcase the impact of your work.

• Take responsibility for our branded demo equipment, ensuring everything is kept organized and accounted for.

• Suit up for fun! We're seeking a fill-in mascot to represent Clover Sonoma as Clo the Cow. You'll ensure Clo's safety at events, assist the mascot wearer, and help create unforgettable brand experiences.

• Act as the on-site point of contact for Clover Sonoma, addressing any concerns and escalating issues if needed.

• When available, lend a hand with in-store demonstrations, further amplifying our brand presence.

• Maintain a high standard of safety and professionalism, adhering to all established procedures, including health and sanitation guidelines.

Merchandising Responsibilities:

• Craft compelling product presentations Visually arrange shelves, coolers, and displays in assigned stores to maximize product visibility and sales.

• Cultivate customer loyalty: Build positive relationships with store personnel, ensuring they have the knowledge and resources to effectively promote Clover Sonoma products.

• Guarantee stock accuracy: Manage inventory levels by seamlessly coordinating between backroom coolers and sales floor displays to prevent stockouts and overstocking.

• Leverage technology for informed ordering: Utilize the iPad to place data-driven orders for each account, ensuring optimal product availability based on sales trends.

• Sharpen brand insights: Conduct regular pricing reports and analyze store movement through the ordering system to identify sales opportunities and optimize future orders.

• Communicate success and challenges: Prepare weekly recaps that highlight both success stories and any store issues encountered, providing valuable insights to the team.

• Streamline credit requests: Process credit requests for unsaleable products efficiently, notifying drivers for prompt pick-up and product replacement.

• Maintain a safe and efficient work environment: Utilize appropriate equipment (hand trucks, pallet jacks) to safely transport products within stores, adhering to all safety protocols.

• Elevate the brand experience: Display promotional materials strategically to enhance brand awareness and product visibility within stores.

• Champion Clover Sonoma values: Consistently demonstrate excellent customer service through effective communication, rapport building, and attentiveness to customer needs, upholding both store and Clover Sonoma operating procedures.

Qualifications:

• High school diploma or equivalent required, Bachelor’s degree a plus

• Ability to work under minimal supervision (self-managed role)

• Excellent time management and organizational skills

• Proficient with Microsoft Office

• Regular, reliable, predictable attendance

• Customer service experience (handling customer complaints, responding to customer requests, or meeting customer needs) strongly preferred

• Prior experience working for a retail business or grocery store preferred

• Merchandising or backroom/stock experience preferred

• Must be 21 years or older

• Must have car or personal transportation to access multi-store locations within assigned area (company will reimburse for mileage)

• Must possess valid CA driver's license and proof of insurance; driving record must meet insurability requirement

Physical Requirements:

• Work involves heavy lifting, loading, pushing and pulling cases weighing 40-50 pounds per case repeatedly over a 4-6 hour work period.

• Bending, reaching, kneeling and squatting while merchandising and moving products

• Weekend hours may be required

What You Bring to the Team:

Enthusiasm and Brand Advocacy:

• Passion for the brand: They should be a true believer in the Clover Sonoma brand, genuinely excited to represent the company and its products.

• Positive and energetic: Their positive attitude and energy are contagious, motivating colleagues and store personnel alike.

Communication and Relationship Building:

• Excellent communication skills: They can clearly and confidently explain product features and benefits to store staff and customers.

• Strong interpersonal skills: They can build rapport with store managers, staff, and event attendees, fostering positive and collaborative relationships.

Organizational and Strategic Thinking:

• Highly organized: They can effectively manage their time, territory, and inventory, ensuring tasks are completed efficiently and deadlines are met.

• Merchandising expertise: They have a keen eye for creating visually appealing and strategically placed product displays that maximize sales potential.

• Analytical mind: They can interpret sales data and store movement trends to optimize inventory control and future orders.

Adaptability and Initiative:

• Flexibility and willingness to learn: They can adapt to different store environments and readily learn new products, promotions, and procedures.

• Problem-solving skills: They can identify and troubleshoot merchandising issues in stores, proactively seeking solutions.

• Initiative and self-motivation: They take ownership of their tasks and can work independently while also collaborating effectively as part of a team.

About Clover Sonoma

Third-generation family-owned and operated, Clover Sonoma is recognized as a leader at the forefront of the dairy industry with their full line of conventional and organic dairy products. The Petaluma-based company in California’s beautiful Sonoma County has always held themselves to higher industry standards and is a dairy with many firsts. Clover was the first dairy in the United States to become American Humane Certified for the humane treatment of their animals, the first to switch to a 100% plant based, renewable carton and the first milk brand to launch a post-consumer recycled (PCR) gallon milk jug, made with 30% recycled plastic. In addition, Clover holds their partnership of family-owned dairy farms to a higher standard with its own unique Clover Promise of Excellence — a set of regulations to ensure the highest level of animal welfare, product quality, and sustainability measures are followed.

Clover is also known for their involvement in the community, giving back at least 5% of annual profits through Clover Cares and most notably their infamous mascot, Clo the Cow, whose witty puns and billboards have been delighting Northern California for over 50 years! With a history of ‘do-gooding’ built into their DNA, Clover was proud to become a Certified B Corporation® in 2016 – meaning that we use business as a force for good by putting people and planet alongside profit.