RPM Medical Assistant (MA)

We are seeking a compassionate and skilled Medical Assistant to join our team in a remote patient monitoring role, providing exceptional care to patients with diabetes. As a Remote Patient Monitoring Medical Assistant, you will play a vital role in assisting healthcare professionals in delivering comprehensive and personalized diabetes care.

Responsibilities:

• Assist healthcare professionals remotely in providing direct patient care to individuals diagnosed with diabetes.
• Virtually perform routine clinical tasks, including collecting patient history, and documenting patient information accurately in electronic health records.
• Previous experience working with patients on Continuous Glucose Monitors (CGMs) preferred.
• Educate patients about diabetes management, including medication administration, blood sugar monitoring, healthy eating habits, and lifestyle modifications.
• Provide emotional support and encouragement to patients, helping them navigate the challenges of living with type 2 diabetes.
• Schedule appointments, organize medical records, and ensure efficient communication and flow between patient and healthcare provider.
• Stay up-to-date with the latest advancements in diabetes management and treatment to provide informed assistance to patients and the healthcare team.
• Adhere to all privacy regulations and maintain confidentiality of patient information at all times.

• High school diploma or equivalent.
• Completion of a recognized Medical Assistant training program.
• Certification as a Medical Assistant preferred.
• Prior experience working with patients with type 2 diabetes is highly desirable.
• Experience working in a remote patient monitoring setting or virtual work environment a huge plus.
• Proficiency in using electronic health records and basic medical software.
• Strong interpersonal and communication skills to effectively interact with patients, healthcare professionals, and other team members.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work efficiently in a fast-paced environment.
• Compassionate and empathetic nature, with a genuine desire to help patients manage their diabetes effectively.