Client Support Specialist

Title: Client Support Specialist

Reports to: President and Executive Vice President

About us:

PBIRx has been providing intelligent solutions to our many clients in the management of pharmacy benefits. We serve as our client's personal pharmacy benefit specialists, helping them to evaluate, modify, design, and execute solutions for their pharmacy benefit plans. The result is to reduce drug costs while optimizing healthcare outcomes. Our team is dedicated to these values. Through our vast knowledge and expertise in pharmacy benefits, we save our clients significant pharmacy costs.

Position Description:

Under the direct supervision of the President, Executive Vice President, and Support Specialist Manager, this position assists our Administrative Team with a variety of administrative and clerical support and provides direct assistance to the President and Executive Vice President.

Position Responsibilities:

• Assist in PowerPoint presentation processes for clients.
• Maintain Excel spreadsheets for client audits and contracts.
• Assist other staff in creating Request for Proposals (RFP).
• Work with the administrative assistants in processing International Rx invoices.
• Monitor Staff cell phones, i.e., who needs an upgrade, shop best deal, and order.
• Responsible for setting up conference room for meetings (brokers, clients, and visitors).
• Printing/binding presentations.
• General research on a needed office product, etc.
• Answer phones.
• Additional duties as assigned by the manager.

Qualifications:

• Five years of work experience in a professional office environment.
• Detail-oriented, with superior organizational and problem-solving skills
• Strong verbal and written communication skills.
• Good with numbers.
• Must be able to multitask.
• Excellent time management skills and ability to prioritize work.
• Strong in Excel, PowerPoint, Microsoft Outlook, and Word and will quickly adapt to Company technology.
• Reliable, flexible, and able to manage a fast-paced environment.
• Team Player.
• Open to learning new tasks/projects, leading to advanced positions.

Additional Information:

The PBIRx office is located in a Corporate Office in Milford, CT.

PBIRx is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.