Office Assistant/Order Processing Specialist

Benefits/Perks

• Great Work Environment
• Paid Vacation
• Paid Sick Time

Job Summary
We are seeking an Office Assistant/Order Processing Specialist to join our team! As anOffice Assistant/Order Processing Specialist, you will answer the phones, direct calls, and handle customer questions. You will also be responsible for processing orders on a daily basis from each of our online store channels. This involves printing orders, sorting and distributing orders to warehouse team members in a timely fashion. Seeing that orders and shipped and closed, and investigating any orders that remain open in the system past due date. Other responsibilities include managing inventory stock levels for our Amazon store front to assure product does not go out of stock.

Responsibilities

• Answer phones, assist customers with questions, and direct calls
• Process incoming orders for online sales channels
• Process and schedule shipments for outgoing orders
• See to it that inventory levels for each online store are correct to fulfill orders
• Manually invoice orders that have not closed with automated connection

Qualifications

• Great customer service skills
• Familiarity with online stores such as Amazon, Shopify, Commerhub, Skubana.
• Experience with Amazon FBA Worklflow
• Experience in inventory management
• Strong Communication Skills
• Strong organizational and time management skills
• Familiarity with computer programs, such as Microsoft Office and Adobe software