Liason Coordinator

Administrative Assistant

Indianapolis, IN

HomeCare Connections LLC is a Personal Service Agency licensed through Indiana Department of Health to provide (1) attendant care services; (2) homemaker services that assist with or perform household tasks, including housekeeping, shopping, laundry, meal planning and preparation, and cleaning; and (3) companion services that provide fellowship, care, and protection for a client, including transportation to and from client's residence.

As the Liaison Coordinator, you will be responsible for developing and executing strategic marketing initiatives to promote home care services and drive business growth. This role requires exceptional communication skills, sales and marketing acumen, the ability to multitask, and a strong understanding of homecare operations. The Liaison Coordinator will work closely with the homecare team, clients, providers, external stakeholders to ensure strategic growth of patient census.

POSITION REQUIREMENTS - JOB KNOWLEDGE, PERSONAL ABILITIES:

1. Provide administrative support to the homecare department, including managing phone calls, emails, and correspondence.
2. Assist with maintenance of accurate and up-to-date client records, ensuring confidentiality and compliance with privacy regulations.
3. Assist in the preparation and distribution of reports, presentations, and other documents as required.
4. Collaborate with the billing and payroll functions to ensure accurate and timely invoicing and payroll processing.
5. Coordinate and maintain inventory of office supplies, equipment, and resources.
6. Assist in the recruitment and onboarding process of new homecare staff, including conducting background checks and maintaining personnel files.
7. Act as a liaison between the homecare team, clients, and external stakeholders, ensuring effective communication and resolution of any issues or concerns.
8. Assist in the development and implementation of policies, procedures, and quality improvement initiatives.
9. Stay updated on industry trends, regulations, and best practices related to homecare administration.

QUALIFICATION:

1. Developing and implementing comprehensive marketing plans and strategies to increase brand awareness and attract new clients.
2. Conducting market research to identify target markets, consumer preferences, and industry trends.
3. Creating marketing campaigns, materials, and collateral to effectively communicate the value proposition of home care services.
4. Managing digital marketing efforts, including website optimization, social media management, and online advertising.
5. Collaborating with internal teams, healthcare professionals, and community partners to build relationships and enhance marketing efforts.
6. Analyzing marketing data and performance metrics to evaluate campaign effectiveness and make data-driven decisions.
7. Monitoring competitor activities and industry developments to stay ahead of the curve and identify new opportunities.
8. Ensuring compliance with regulatory requirements and ethical standards in all marketing initiatives.
9. Training and supervising marketing staff to ensure alignment with organizational goals and objectives.
10. Continuously improving marketing strategies based on feedback, market insights, and industry best practices.

and discretion.

1. Knowledge of homecare regulations, policies, and procedures is an asset.
2. Ability to work independently and as part of a team, demonstrating flexibility and adaptability in a fast-paced environment.
3. Strong problem-solving and decision-making skills, with the ability to anticipate and address potential issues.

This job description is intended to convey information essential to understanding the scope of the Homecare Administrative Assistant position and is not an exhaustive list of duties, skills, efforts, responsibilities, or working conditions associated with it. Management reserves the right to modify, add, or remove duties as necessary.

BENEFITS

• Hourly range $15.00 - $17.00 (based on several factors including but not limited to education, work experience, certifications, etc.)
• Office hours 9:00AM to 5:00PM
• Allowable Time off -40 hours paid time off and 60 unpaid time off
• Opportunity to work with a rapidly growing organization
• Advancement Opportunities
• Bonuses / Performance Incentives
• Training Opportunities / Credential / CPR Certification

HomeCare Connections LLC will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

This employer participates in the Electronic Employment Verification Program.