Business Analyst Senior-Specialist

Description Are you a skilled communicator, listener, and critical thinker? Are you passionate about collaborating, analyzing business processes, identifying areas for improvement, and designing solutions using technology to meet business objectives? Do you thrive on bridging the gap between business needs and IT capabilities?

If your answer is Yes, this role as a Business Analyst Senior-Specialist may be the perfect opportunity for you!

The Opportunity:

As a Business Analyst, you will be responsible for leading business analysis activities with a team, including DRS subject matter experts and internal technical teams to successfully elicit, document, analyze, and manage requirements throughout the lifecycle of assigned projects. You will support the CORE: Pension Administration Modernization (PAM) Project and will be responsible for ensuring that systems and processes are functioning as specified in the requirements. Duties

Duties

Some of what you'll do:
As part of the CORE: PAM project, you will support the agency in the execution phase of the project and collaborate with the project team to:

• Continue to manage requirements throughout the project's life-cycle
• Continue refinement of acceptance criteria
• Ensure configuration and design meets the requirements
• Creates test scripts and conducts system testing
• Provide User Acceptance Testing support
• Provide support with the implementation of the MOTS solution, as needed
• Provide end user support once the new system is implemented

This position supports the organization's efforts to provide both high quality and innovative technology services and solutions. Work performed by this position helps provide the information, tools, expertise, and services that ensures our customers receive the retirement benefits they earn while in public service and contributes to improved services to employers, members, retirees, and DRS team members. These services support mission critical systems that account for billions of dollars in assets and payments.

NOTE: This is a hybrid position and you may be required to be in the office one day a week at the discretion of the Appointing Authority and with a telework agreement in place. The ability to work remotely is dependent on the nature of the tasks and projects assigned and the presence of a remote work environment that is safe and has an appropriate level of connectivity. You must be able to commute to the DRS building in Tumwater, WA, and must be willing to adjust your telework schedule to attend mandatory meetings, trainings, etc., at the DRS facility. Qualifications

Qualifications

What we're looking for (required qualifications):

• Senior level experience using business analysis and management principles involved in planning, resource allocation, documentation of business requirements, leadership techniques, problem-solving, and coordination of people and resources This experience is typically gained through a minimum of six (6) years of full-time professional experience (a Bachelor's degree in Business Administration, Public Administration, Information Technology, or an allied field may be substituted for up to four (4) years of experience);
• Demonstrated ability to collaborate and communicate effectively, both orally and in writing, to articulate complex information in easily understandable terms and make presentations to senior management, executive management, and external parties; Experience applying the Business Analysis Body of Knowledge (BABOK) techniques
• Demonstrated knowledge of Software Development Lifecycle (SDLC)This experience is typically gained through a minimum of four (4) years of full-time professional experience);
• Proven experience with Microsoft products specifically Excel, Vision, Word, and SharePoint

Desirable Qualifications:

• Business Analysis certification administrated by the IIBA or equivalent certification; Business Process Management Notation;
• Experience using Azure DevOps or similar tools
• Formal training in, or experience implementing, LEAN Six Sigma or similar methods;
• Experience in the Agile approach to software development;
• Experience with WAC development; and
• Experience developing training plans and materials.

Analysis
Studies and reviews documents and information closely; readily identifies information that is not pertinent and understands when additional or verifying data is needed. Uses data and information in a clear and rational thought process to assess and understand issues, evaluate options, form accurate conclusions, and make recommendations/decisions.

Problem Solving
Analyzes problem to identify the root cause(s). Evaluates possible courses of action; uses reason, logic, and creativity to reach conclusions. Develops timely, effective solutions that take into consideration alternatives, risks, and consequences in relation to organizational goals, resources, and constraints.

Planning
Accurately scopes and estimates the length and difficulty of tasks and projects. Identifies clear goals, objectives, and outcomes. Breaks down work into process steps; develops schedules and assignments and anticipates and adjusts for problems and roadblocks. Measures performance against goals and evaluates results.

Attention to Detail
Plans and organizes time and resources efficiently. Follows processes and procedures in the completion of work. Carefully monitors the details and quality of work and double-checks work product to ensure accuracy and consistency.

Communication
Effectively conveys information in writing and through the spoken word, using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the audience. Sees communication as a vital component of high performing teams.

Leading Others
Provides for and fosters a work environment that emphasizes the coaching, development, motivation, recognition, and accountability of others. Sets clear goals and expectations, delegates work appropriately, and values and uses feedback; demonstrates the courage to address performance problems and issues promptly. Treats team members equitability. Is seen as inquisitive and curious about team's performance and asks questions to gain further understanding of what the team needs to be successful. Models successful behaviors, including work ethic and ethical standards.

Facilitating Others
Effectively organizes, coordinates, and leads small groups and/or projects to accomplish specific goals. Manages change by providing the needed structure and environment for interactions to be effective. Is an effective communications link and reliable source of information for others.

Customer Focus
Dedicated to meeting the expectations and requirements of customers. Delivers high quality services and products. Establishes and maintains effective customer relationships. Committed to continuous improvement and always acts with the customer in mind.

Adaptability/Flexibility
Maintains effectiveness when experiencing major changes in work tasks or the work environment. Adapts easily to changing business needs, adjusting effectively to work and within new structures, processes, requirements, or cultures to achieve successful solutions. Demonstrates openness to new and different ways of doing things.

Commitment to Diversity
Recognizes the value of diversity. Helps create an environment that embraces and supports diversity, equity and inclusion. Supplemental Information

Why Work for DRS?
At DRS, we are one team. We administer eight public retirement systems, 15 retirement plans, and the Deferred Compensation Program, and we serve over 930,000 current and former public employees in Washington. Our customers include fire fighters, teachers and school employees, state and local government employees, and public safety and law enforcement officers.
Regardless of what our specific duties may be, we are all dedicated to one purpose: ensuring our members have the information, tools, expertise and services that ensure they receive the retirement benefits earned while in public service. We foster a diverse and inclusive environment where team members are fully engaged and supported in meeting (and exceeding) our customers' expectations. All DRS leaders are focused on providing the coaching, mentoring, resources and support that team members need to be successful.

At DRS, team members enjoy:

• A modern work environment
• Flexible work schedules
• Free parking
• Commute Trip Reduction Program
• Infants at Work Program
• Tuition reimbursement
• Eligibility for Public Service Loan Forgiveness
• Opportunities for professional growth
• Subscription to LinkedIn Learning
• Commitment to team member safety and wellness
• Community involvement/charitable giving

Supplemental Information
Interested applicants who meet the qualifications and competencies in this announcement are encouraged to apply for this opportunity. Be sure to complete all sections of the electronic application and answer all supplemental questions. Resumes will not be accepted in lieu of completing the work history section of the application template. Applications with comments "see attachments" will be considered incomplete. Only those applicants whose background and experience most closely matches the desirable qualifications and competencies of this position will be considered for this opportunity.

Please attach the following to your online application:

• A letter of interest clearly describing how your knowledge, skills and abilities align with the job duties and qualifications of this position; and
• A chronological resume outlining your experience to-date.

Important Information:

• For the preferred candidate, please provide three professional references who can endorse your work performance, technical skills, and knowledge. A preferred professional reference would include a supervisor or manager.
• Candidates who are current or recent state employees, we will also review the personnel file as part of our process.
• A job offer is contingent upon completion of a background check that includes a criminal record review.
• Candidates who are offered a job with DRS must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
• DRS complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.

Veteran's Preference: Applicants wishing to claim Veteran's Preference should attach a copy of their DD214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or redact any personally identifiable information such as social security numbers and year of birth. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, .

The Washington State Department of Retirement Systems is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, gender identity, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental or physical disability or the use of a trained dog guide or service animal by a person with a disability.

If you need assistance with the online application or have questions regarding the recruitment, please contact Human Resources at . Persons of disability needing assistance in the application process, or those needing this announcement in an alternate format, may call the Human Resources Office at (360) 664-7220 or TTY Relay Service at 711.

Come join our team!