ACH Representative

At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CBSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

This position is responsible for the daily activities associated with the Automated Clearing House.

• Process A.M./P.M. Fed. Files.
• Review and process OFAC files A.M./P.M.
• Research and input daily memo list.
• Research and process Notice of Changes, pre-notes, and Regulation E or reclamation returns.
• Balance the ACH (Automated Clearing House) reconcilement and clear differences.
• Process charge backs report.
• Process reclamations, Indemnity letters, and trace requests.
• Research and process returns and correction report.
• Process deletions for un-posted as needed.
• Assist with research as needed on customer issues.
• Research and clear differences on ACH balancing.
• Work with Electronic Banking as needed with originator.
• Provide back up support for other applications as needed.
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion.

• A High School diploma or equivalent required. An Associate's Degree in Business or Accounting preferred.
• Proficient reading, writing, grammar, and mathematical skills as well as strong computer skills with proficiency in Microsoft Word and Excel required.
• Candidate must be detail oriented and have excellent communication, customer service, organization and data entry skills.
• At least one year of office-related experience in a fast-paced environment normally required.
• One (1) year of banking experience preferred.

Hours: 40 hours/week

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.