Used Car Manager

USED CAR MANAGER JOB DESCRIPTION

PRIMARY RESPONSIBILITIES
1. DESK DEALS
a. MOST IMPORTANT, YOU ARE HERE TO HELP SALES STAFF PUT DEALS TOGETHER
b. TURNOVERS, WHETHER IN THE SHOWROOM OR OVER THE PHONE, ENSURE A
MANAGER TURNOVER TO HELP

2. ENSURE FOLLOW-UP WITH ALL PROSPECTS WHO VISIT DEALERSHIP (MANAGE DESK LOG, HOTS,
APPOINTMENTS)
3. MAINTAIN VEHICLES ON LOT- ORGANIZATION, SNOW REMOVAL, ETC.
4. BE HELPFUL- JUST BECAUSE YOU MANAGE A SPECIFIC DEPARTMENT DOESN’T MEAN YOU CAN’T
HELP OUT WITH OTHERS. PAY IS DETERMINED BY WHAT ALL DEPARTMENTS ACCOMPLISH
TOGETHER
SECONDARY RESPONSIBILITIES
1. MANAGE USED VEHICLE INVENTORY
a. LOT ARRANGEMENT & MERCHANDISING
b. CHECK-IN TRADES DAILY WITH LOT MANAGER AND COORDINATE RECON
c. SOURCE INVENTORY THROUGH AUCTIONS, STREET PURCHASES, TRADES, SERVICE, ICO
LEADS, ETC.
d. MONITOR PERFORMANCE OF TRADE ACQUISITION % THROUGH REPORTS
e. ASSIST INTERNET MANAGER IN FINDING SALES OPPORTUNITIES THROUGH INTERNET
LEADS ON USED VEHICLES
f. ENSURE VOLUME AND PROFITABILTY MEETS OR EXCEEDS EXPECTATIONS
2. MANAGE INDIVIDUAL SALES TEAM
a. CONDUCT A WEEKLY 1-ON-1
b. CONDUCT WEEKLY TEAM MEETINGS
c. ENSURE PROPER TRAINING CERTIFICATION IS COMPLETE & CSI STANDARDS ARE MET
d. MONTHLY TRACKING PERFORMANCE EVALUATION
e. ENSURE PROPER FLOOR PRESENCE. YOU SHOULD MAKE YOURSELF AVAILABLE ON THE
SALES FLOOR MULTIPLE TIMES PER DAY

SCHEDULE/HOURS
REGULAR SALES MANAGER’S HOURS 8-5:30, 2-3 EVENINGS PER WEEK AS DETERMINED BY GSM, 1 DAY
OFF PER WEEK, AT LEAST 1 SATURDAY OFF PER MONTH
EXAMPLE DAILY CHECKLIST OF DUTIES:
1. MORNING SALES MANAGER DOC MEETING AT 8AM
2. CHECK-IN TRADES W/LOT MANAGER
3. COMPLETE REPORTS FOR ANALYSIS- TRADES USED INVENTORY
4. REVIEW HOTS, APPOINTMENTS, PENDERS WITH RESPECTIVE SALES STAFF
5. CONDUCT 1-ON 1’S WITH TEAM MEMBERS
6. REVIEW PERSONAL TRADES NOT ACQUIRED