Student Financial Services Coordinator

Who We Are:

Benjamin Franklin Cummings Institute of Technology (Franklin Cummings Tech) is a private, non-profit, two-year technical college located in Boston. Founded in 1908, the college proudly continues a long tradition of educating students for high-demand technical careers in a variety of industries, including automotive, advanced manufacturing, computer technology, engineering, and construction management. With a mission to deliver transformative technical and trade education that leads to economic advancement, our unique mixture of 1, 2, and 4-year programs are delivered both in-person and on-line to appeal to student’s demand for flexible program delivery.

Our graduation and job placement rates are among the best in the nation among two-year colleges. Because of our impact and outcomes, Franklin Cummings Tech recently received the largest gift in its history: $12.5 million from the Cummings Foundation to continue to advance its leading-edge work in creating technical career pathways for students typically underrepresented in post-secondary education.

In FY22, Franklin Cummings Tech was the academic home to almost 900 learners. Half of those learners were students enrolled in traditional credit-bearing programs. The balance enrolled in a combination of continuing education and contract education programs. In the coming years, the College seeks to boost the number of students in credit-bearing courses, while also expanding continuing education and contract education so that we are educating more than 1,000 learners a year by FY25.

All employees of Franklin Cummings Tech are expected to be passionate advocates for students and actively lead and contribute to institution-wide efforts to further improve graduation, retention rates, and career placement of our student body. Furthermore, all staff and faculty across the institution collaborate to support student recruitment, retention, and success.

Position Summary:

This person collaboratively works with Financial Aid, Admissions, Student Accounts, Registrar, Dean of Academics and Student Services to provide superior service to students throughout the Financial Aid Process.

Key Responsibilities:

· Supporting the Director of Financial Aid in the daily processing of financial aid to students and families

· Counsel students and parents regarding available financial aid programs, application process, aid eligibility, future financial planning, and default prevention

· Provide excellent customer service to students and families throughout the Financial Aid process

· Manage Private Scholarship awards, reporting and reconciliation

· Assist Financial Aid Director with Bursar related functions including disbursements and reconciliation of all aid programs

· Review, award and reconcile all Massachusetts State Aid Programs (MASSAID)

· Provide direction and support to students and families regarding the Student Accounts Billing Process

· Enter Student Account and Financial Aid data into Student Information System

· Work collaboratively with various institutional departments (Admissions, Student Affairs, Registrar Office & Business Office) to assure timely and accurate information exchange and superior customer service to students and families

· Other duties as assigned

· Associates Degree in Accounting & Finance (required)

· 2-4 years of experience working with a Financial Aid department or Finance Department

· Prior work within a Higher Ed setting (preferred)

· Working knowledge of Student Financial Aid Systems (PowerFaids, Jenzabar, (preferred) MS Office (required)

· Presenting at various events, public speaking both in-person and online (Zoom, Teams)

· Experience working with diverse student populations and providing support to individuals from marginalized communities

· Knowledge of federal/state financial aid and processing, disbursing and certification

· Proven transferable skills that would serve well in a fast-paced and ever-changing college setting

· Ability to work M-F from 8:30-4:30pm, Hybrid periodically.

COVID-19 Vaccination Requirement:

Franklin Cummings Tech is committed to the health and safety of our community. We closely follow all recommendations from the Centers for Disease Control and Prevention (CDC). As of the expiration of the national emergency concerning the COVID-19 pandemic on May 11, 2023, Franklin Cummings Tech strongly encourages, but not does require, all students, faculty, and staff to be fully vaccinated against COVID-19. Requirements are subject to change based on guidelines set forth by local governments and other entities of authority based on an uptick in the number of cases.

Equal Opportunity Employer:

Franklin Cummings Tech is an Equal Employment Opportunity employer and does not discriminate against any applicant or employee on any grounds protected under federal, state, or local law, including race, color, religion, creed, age, sex, national origin, ancestry, marital status, pregnancy, disability (including those related to pregnancy or childbirth), sexual orientation, genetic information, gender identity or expression, veteran status or any other characteristic or activity protected under federal, state or local law.