Cage Supervisor - Full Time

JUNE 30 - UNTIL FURTHER NOTICE SHIFT PREMIUMS

MONDAY-FRIDAY BETWEEN 6P-6A ADDITIONAL $2.00.HOUR

SATURDAY & SUNDAY ALL SHIFTS ADDITIONAL $3.00 HOUR

EDUCATION / EXPERIENCE

Must be at least 18 years of age with a High School Diploma or GED. Must possess previous Cage experience. Excellent math and public relations skills are required. Prior supervisory experienced desired.

SUMMARY

Under general supervision, assist Cage Management in the daily operations of the department ensuring adequate levels of staff, currency, coin and supplies.

ESSENTIAL JOB FUNCTIONS

• Perform as a working supervisor by spending a percentage of time, as communicated by the Enterprise Manager, on the floor in a frontline or support capacity.
• Safeguard assets in cage (including vaults).
• Direct and supervise frontline Cage personnel with regard to daily operations.
• Assist in the selection, training, scheduling, and evaluation of Cage personnel.
• Use up to date knowledge of Cage policies and procedures to maintain strict compliance.
• Work with supervisor to review and revise Cage policies.
• Review and respond to policy and procedure infractions communicated by audit.
• Ensure routine and preventative maintenance is performed on equipment. Notify IT on all computer and equipment problems.
• Assist in monitoring impress vault balances of cash, coin, tokens and chips
• Perform random physical inventory of vault content and record on vault inventory form
• Prepare requisitions for supplies, equipment repair and training. Conduct inventories.
• Work as cashier or vault as necessary.
• Conduct monthly cage meetings.
• Follow and enforce proper lifting standards and dress codes.
• Willingness to cross-train and provide support in related areas of operations.
• Other duties as assigned.

OTHER NECESSARY SKILLS AND ABILITIES

Must have excellent customer service and communication skills both verbal and written. Must be a team player with a positive attitude. Must be highly organized and able to handle multiple tasks at one time. Must be able to complete tasks and projects in a timely manner by prioritizing obligations and time. Must possess the ability to work with various personalities while maintaining impartiality. Must respond to supervisory guidance and assignments and accept constructive criticisms in order to learn new, updated information. The needs for quickness and ease of adjustment to the work environment and flexibility to change are essential in this position. Knowledge of Windows and MS Word, Excel, and Access.

SUPERVISORY RESPONSIBILITIES

Direct and supervise a large number of employees in daily operations; selection, training, scheduling and evaluation of employees; maintain strict compliance with all policies and procedures; prepare required paperwork; prepare needed reprimands and awards for employees; other supervisory responsibilities as prescribed by management.

EQUIPMENT TO BE USED

Computer, calculator, Jetsort coin counters, currency counters, coin wrappers.

TYPICAL PHYSICAL DEMANDS

Minimal lifting of 50 lbs. Repetitive walking, standing, sitting or bending for long periods of time.

TYPICAL MENTAL DEMANDS

Exceptional problem-solving skills and the ability to work under strict time constraints. Must have the organizational skills necessary to handle multiple projects and meet variable deadlines.

WORKING CONDITIONS

Must be able and willing to work in a crowded, loud smoking environment. Must be able to handle being under constant surveillance. May be required to work in small, enclosed spaces. Must practice all safety policies, procedures and standards as set by OSHA. Must be able to work flexible hours: all shifts, weekends and holidays.

COMMENTS

Native American and Tribal Preference will apply. Must be able to pass a background investigation and a drug urinalysis as a condition of employment. Must adhere to company policies regarding strict confidentiality.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources.