Part Time Lobby Attendant

Join the Team!

AC Hotels by Marriott celebrate the beauty of classic modern design with its European soul and Spanish roots. Born from the entrepreneurial spirit of renowned hotelier Antonio Catalan, AC Hotels offer concept-driven, purposeful design for signature moments and no unwanted extras.

Vesta Hospitality is looking for a talented individual to help fill the role of Lobby Attendant for its new AC by Marriott Hotel at the Vancouver waterfront.

The 150-room AC by Marriott Hotel opened in June 2022, featuring 7,000 sq ft of event space (all with river view), restaurant and lounge with outdoor seating, and spectacular views of the Columbia River.

If you have the talent, experience and attitude for a dynamic Lobby Attendant, we invite you to join our team.

POSITION SUMMARY

As our Lobby Attendant, you will keep all lobbies and public area facilities such as lobby restrooms, telephone area, business center, and the front desk, and portico, lobby lounge in neat and clean conditions. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Cleans and maintains all lobbies and public restrooms 
• Responds to guest requests and inquiries while in the lobby
•  Maintains all cleaning equipment properly

JOB DUTIES AND RESPONSIBILITIES

• Greets all guests promptly in a friendly and welcoming manner 
• Sweeps and mopes carpets, lobby entrance 
• Empties ashtrays and urns
• Polishes furniture and fixtures 
• Vacuums and polishes elevators 
• Polishes the lobby floor during night 
• Keeps the back area of Front desk neat and clean 
• Keeps all public areas neat, vacuumed and dusted 
• Makes sure mirrors, furniture, floors, ashtrays, elevators and doors are clean and mark-free 
• Removes all trash from areas 
• Periodically checks all lobby restrooms / wash rooms 
• Restocks all supplies including toilet paper, soap and hand towels in the lobby wash rooms 
• Makes sure all surfaces are clean and tidy

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Maintains punctual, regular and predictable attendance.
• Works collaboratively in a team environment with a spirit of cooperation.
• Displays excellent communication skills including presentation, persuasion, and negotiation skills required in working with guests and coworkers and including the ability to communicate effectively and remain calm and courteous under pressure.
• Respectfully takes direction from supervisor.
• Complies with all safety policies, practices and procedures and reports all unsafe activities to supervisor.
• Participates in proactive team efforts to achieve hotel and company goals.
• Provides leadership to others through example and sharing of knowledge and skills.
• Perform other duties as assigned.

QUALIFICATIONS

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Education and/or Experience:
High school diploma or general education degree (GED); or six months to one year related experience and/or training; or equivalent combination of education and experience.

Language Skills:
Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.

Mathematical Skills:
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Computer Skills:
Has the minimal skills necessary to operate a computer. Can log on to a computer system, navigate in windows, perform simple tasks within applications and enter information into a database.

Reasoning Ability:
Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS

The physical demands described here are representative of those an team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and position requirements.

The team member must frequently lift and/or move up to 25 pounds, occasionally lift and/or move up to 50 pounds and in rare occasions lift up to 100 pounds. While performing the duties of this job, the team member is regularly required to stand, talk, hear and walk; reach with hands and arms; use hands to finger, handle or feel
(eight hours per day). The team member is occasionally required to climb or balance, stoop, kneel, crouch, or crawl, taste or smell, and navigate through tight spaces. The team member is occasionally required to sit. The team members must be able to read, see (close, distance and peripheral vision), adjust focus and apply depth and perception vision.

The work environment described here is representative of those an team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and position requirements.

While performing the duties of this job, the team member is occasionally exposed to work near moving mechanical parts, outdoor weather conditions, fumes or airborne particles, and toxic or caustic chemicals. In rare occasions, the team member is required to work in high, precarious places, and wet or humid conditions (non- weather). The noise level in the work environment is usually moderate.

ACKNOWLEDGEMENT AND ACCEPTANCE

I have received, reviewed and understand the major responsibilities contained in this job description. I understand that not all job duties are covered by this overview and that specific areas of this job’s focus may change as business conditions warrant. Additional tasks, goals and responsibilities may be assigned by management.