Room Attendant

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Located between Johnson City and Fredericksburg, Texas, Carter Creek Winery Resort & Spa offers authentic Texan hospitality. In addition to a premiere winery inspired by a founding family of Texas Wine Country, the Carter Creek Winery Resort & Spa features villas, spa, event venues, a tasting room, a restaurant, an onsite microbrewery, and an outdoor event center featuring musical acts from near and far. Our full-time associates are offered health, dental, vision and life insurance, 401k + 4% match, paid vacation and sick leave, employee discounts and a host of voluntary benefits.

For more information, visit https://www.cartercreek.com.

Summary: Carter Creek Winery Resort & Spa is currently hiring a Room Attendant team. In this position, the ideal candidate effectively and efficiently ensures proper cleanliness of all guest rooms, corridors, service areas and linen closets.

ESSENTIAL DUTIES: The following reflects managements definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

Ensures that all areas of the resort are properly cleaned and ready for guests arrival.
Anticipates and assesses guests needs and responds in a courteous and professional manner.
Vacuuming and sweeping carpets and floors.
Mopping floors as needed.
Dusting, brushing, polishing and vacuuming furniture.
Dusting and cleaning room decorations, appliances and structural surfaces (e.g. wall fixtures, window sills, vents).
Changing linen and making beds.
Cleaning showers, tubs, sinks and bathroom items
Removing used guest amenities and trash.
Replenishing guest amenities and supplies.
Inspecting rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance.
Checking for damaged linen
Reports lost and found articles, maintenance problems, or special room problems to the housekeeping supervisor or manager.
Properly maintains storage rooms and stocking carts.
Records room status on work assignment sheet.
Provides information to guest about resort services, facilities, and other amenities.
Provides information to guests about local attractions/services.
Prepares rooms for guest arrival and responding to special guest requests.

JOB KNOWLEDGE:

• 6 months experience in related field
• Able to understand English and to follow simple verbal instructions
• Able to read and understand chemical labels
• Prior experience in a fast paced, customer service/hospitality industry is preferred
• Must have knowledge of cleaning products

PHYSICAL DEMANDS:
Stands and walks short to moderate distances through shift. Bends, stoops, and reaches to perform routine job tasks. Routinely required to handle and move objects weighing up to 50 lbs. over moderate distances. Often required to move objects weighing up to 250lbs. over short distances, using appropriate hand trucks and carts. Flexibility and good reflexes required, if needed to operate electric cart. Frequent use of stairs, daily.

BENEFITS (Full-time):

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discounts
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

SCHEDULE:

• Full time or part time work is available

We are an Equal Opportunity Employer.