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in Madison, WI

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Estimated Pay $31 per hour
Hours Full-time, Part-time
Location Madison, Wisconsin

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Estimated Pay
We estimate that this job pays $31.23 per hour based on our data.

$21.24

$31.23

$50.22


About this job

Job Description

Job Description
Benefits:
  • Competitive salary
  • Employee discounts
  • Paid time off
  • Training & development

The Holiday Inn Express & Suites Madison is now accepting applications for part-time Night Auditors. This position will be from 11pm to 7am on Friday and Saturday nights.

Job Description: This position requires a motivated, dependable, and detailed-oriented individual with good computer skills, who can multi-task and demonstrate a guest-focused attitude while responding quickly to guest needs. Our team members are positive individuals who know how to exceed guest expectations while maintaining an exceptional level of hospitality and professionalism.

Benefits:
  • Competitive pay
  • Holiday Pay
  • A fun and respectful workplace
  • Downtime on the Job
  • Opportunity to grow and develop
  • Great hotel discounts worldwide
Responsibilities:
  • Greet arriving guests, assign rooms, make keys, and collect guest payment and billing information in a friendly and welcoming manner
  • Ability to work on a computer, answer phone calls, and handle walk-ins for guest reservations, cancellations, check-ins, check-outs, and processing guests payment and billing information
  • Providing outstanding service by listening and handling guests needs and requests in a quick and timely manner
  • Communicate with all departments to ensure a smooth and well-run operation so that each guest has the best experience possible
  • Running night audit reports, then printing and providing GM with proper report sheets
  • Acknowledge the guest as they are leaving the hotel in a friendly manner
  • Responsible for correcting and/or adjusting any reservations that have any billing issues
  • Responsible for overseeing the hotel in the overnight hours and dealing with any issues by following proper procedures
  • May have to perform other duties in order to maintain smooth operation of the hotel.

Qualifications:
  • Hotel experience is preferred but not required.
  • Commitment to excellence
  • Dependable and enthusiastic work ethic
  • Attention to detail
  • Friendly personality
  • Positive attitude