Landscaping Branch Manager

GreenEarth Southeast Landscaping is a leading commercial landscaping company with a rich history spanning over many decades. We specialize in providing high-quality landscaping services, helping our clients enhance the aesthetic appeal and functionality of their outdoor spaces. At GreenEarth Southeast Landscaping, we prioritize customer satisfaction above all else. We work closely with our clients to understand their unique needs and vision, ensuring every project is tailored to exceed their expectations. Our commitment to quality, reliability, and professionalism sets us apart in the industry. Backed by a private equity firm and falling under the umbrella of American Landscaping Partner’s operating companies, we are experiencing rapid growth and expansion. Our commitment to excellence and our focus on both organic and inorganic growth strategies have positioned us as a key player in the landscaping industry.

We are looking for a Branch Manager, to join our dynamic and fast-growing team. If you are passionate about landscaping and customer service and looking for an exciting opportunity to grow your career with a leading company in the industry, we want to have a conversation with you!

POSITION OVERVIEW

Responsible for leading the day-to-day operations through relationship development with both customers and team members along with driving growth through existing customer maintenance and new customer acquisition

OPERATIONAL MANAGEMENT

• Oversees landscape construction, maintenance, enhancements, and snow seasons as it relates to preparation, production, billing, and customer satisfaction
• Ensures landscape maintenance, enhancements, and snow account renewals through timely and quality performance
• Inspects properties and ensures that quality standards are met
• Develops, identifies, clarifies, and defines all work standards, processes, and systems for procedural continuity and continued improvement
• Oversees damage repairs of customer and company property, vehicles, equipment, and machinery while monitoring cost and efficiency

SALES, PRODUCTION, AND REPORTING

• Manages customer relationships to ensure continuous sales growth and maintained customer service
• Maintains continuous communication with internal and external contacts including vendors, subcontractors, service providers, and customers
• Monitors and analyzes the financial performance of all work tickets to ensure timeliness, profitability, and quality

TEAM MANAGEMENT

• Oversees weekly L10 meetings and performs weekly 1:1s with all direct reports, including but not limited to Construction/Maintenance Operations Managers, Business Development, Account Managers, Branch Administration, and Shop Managers
• Assists in the hiring of branch personnel, including but not limited to Maintenance/Construction Operations Managers, Fertilization Service Managers, and Tree Service Managers
• Provides leadership through coaching, evaluating, conducting disciplinary action meetings, and conflict resolution of team members Demonstrates a positive role model for all employees by reinforcing best practices and branch culture
• Promotes continuous improvement of workplace safety and environmental practices

LEADERSHIP MANAGEMENT

• Participates in leadership meetings and other companywide initiatives as needed
• Assists President with all foresight, planning, development, and strategy
• Position may perform other duties as assigned

EDUCATION, KNOWLEDGE AND EXPERIENCE

• Minimum of Bachelor’s Degree preferred, horticulture degree preferred
• Minimum of 5 to 10 years landscape industry experience required
• Minimum of 7 to 10 years of leadership or supervisory experience required

SKILLS AND QUALIFICATIONS

• Ability to work effectively in a team environment
• Ability to manage multiple priorities/tasks
• Excellent analytical and abstract reasoning skills
• Microsoft Office Suite / PC proficiency
• Excellent organizational skills
• Excellent oral and written communication skills
• Ability to provide direction to differing levels of personnel from laborers to management
• Proven leadership skills in a high-performing culture
• Demonstrated leadership ability, team management, and interpersonal skills

WORKING CONDITIONS AND EMPLOYMENT STATUS WORK ENVIRONMENT

• Indoor and outdoor conditions
• Extended work hours during peak seasons
• Requires moderate physical activity performing activities of a productive and technical nature; regular exposure to outdoor weather conditions of extreme heat and extreme cold; potential exposure to loud noise; potential exposure to air pollution, allergens, dust, pollen, insects, and other potentially harmful naturally occurring hazards; potential exposure to moving mechanical parts and sharp objects