Maintenance Director

SERVANT LEADERSHIP:

Watercrest Senior Living Group associates answer a calling to serve seniors and their families every day. They are recognized for their achievements and empowered to share their vast experience with their peers ensuring the quality of our services and the well-being of our residents. Our associates champion a culture which nurtures relationships in the interest of acting as trusted advisors. By continuously investing in these servant hearts, Watercrest Senior Living Group develops value-centered leaders who deliver personalized services.

GENERAL SUMMARY:

Watercrest Senior Living is looking for an Environmental Service Director who will oversee the upkeep of our communities. Individuals in this role will leverage their technical building and managerial expertise to ensure the continued health, safety, and cleanliness of our community. They will be responsible for housekeeping and all plant operation needs. In doing so, the Environmental Service Director will solve problems and facilitate excellent conditions for our residents, families, visitors, and associates.

ESSENTIAL JOB FUNCTIONS:

• Display Servant Leadership qualities and confident decision making.
• Walk through the interior and exterior of the community to maintain appearance for the comfort and use of residents, families, visitors, and associates.
• Inspect the front entrance daily to ensure visitors receive a great first impression.
  1. All glass should be clean.
  2. Flowers watered and healthy.
  3. Door mats should be clean and not faded.
  4. Doors are presentable and in good working condition.
• Maintain a home and workplace that is safe and free of bacteria to reduce sickness and increase productivity.
• Maintains and operates within the financial parameters of the community budget. Utilizing the checkbook and meet with the Executive Director monthly to discuss budget challenges or allocation questions.
• Manage Maintenance IQ. All community equipment, work orders, inspections, and regulatory items will be completed and up to date to avoid future large and costly repairs.
• Manage a comprehensive and engaging employee onboarding process to ensure a smooth integration into our company culture and operations. You will provide the necessary tools, information, and support to empower new hires into their role.
• Manage the community housekeeping department under the direction of the Watercrest Housekeeping Handbook.
• Aware of all occupied and unoccupied apartments to ensure a proactive and expeditious turn process.
• All state regulations and company policies are followed and is always prepared for surveys and inspections.
• Prepared to implement all aspects of emergency procedures in the CEMP plan.
• Responsible for maintaining, adjusting, tracking, and adhering to state approved CEMP plan.
• Manage emergency situations including disasters, fire, and other emergencies.
• Responsible for emergency and safety management associate training.
• Responsible for fire safety program and equipment.
• Review direct report associate time punches for accuracy and complete payroll process.
• Manage recruitment and selection of staff personnel.
• Respond in a timely manner to requests of residents, families, guests, and associates.

• Inspect and identify equipment or machines in need of repair.
• Plans repair work using building blueprints or equipment manual as needed.
• Performs general repairs that do not require a specialized technician. Examples may include repairing drywall, painting, and repairing doors and other community fixtures.

• Performs routine maintenance on building systems.
• Orders supplies and materials needed for maintenance repairs and housekeeping needs.
• Performs other related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Able to communicate effectively with all levels of management, team members, residents, family members, guests, vendors, referral sources, and outside contacts.
• Able to manage revenue and expense budget.

• Able to make independent and educated decisions.
• Must be able to communicate in a warm, friendly, and caring manner.
• Must be familiar with and adhere to guidelines related to the Fair Housing Act (FHA), American with Disabilities Act (ADA), and general building code knowledge.
• Must possess a passion to work with and around senior citizens.
• Must possess fundamental skills to operate Microsoft Word, Excel, Power Point, and Outlook.
• Proven maintenance experience.
• Skilled in the use of hand tools and power tools.
• Ability to take apart machines, equipment, or devices to remove and replace defective parts.
• Ability to check blueprints, repair manuals, or parts catalogs as necessary.
• Experience with precision measuring instruments or electronic testing devices.
• Strong follow up skills.
• Eye for detail.
• Ability to maintain focus while working individually.
• Ability to follow instructions from supervisor or senior maintenance workers.
• Excellent organizational and time management skills
• Must keep a clean office.
• Must have a valid driver’s license.

EDUCATION REQUIREMENTS:

• High School Graduate or equivalent

EXPERIENCE REQUIREMENTS:

• Two (2) years in the senior living environment
• Strong leadership skills with a minimum of five (5) years’ experience in supervising and management

PHYSICAL REQUIREMENTS:

The following physical demands are representative of those that must be met to successfully perform the essential functions of this position:

• Able to drive when needed to get supplies or participate in community activities.
• Able to concentrate with frequent interruptions.
• Able to work under stressful and emergency situations.
• Able to work under conditions that require sitting, standing, walking, reaching, pulling, pushing, and grasping.

• Must be physically able to climb latter’s, bend, or crawl into awkward spaces.

• Able to talk and hear effectively to convey instructions and information to residents and team members.

• Prolonged periods standing and walking.
• Must be able to lift up to 50 pounds at a time.

OCCUPATIONAL EXPOSURE / PERSONAL PROTECTIVE EQUIPMENT:

• The Environmental Services Director shall reasonably anticipate skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious materials that may result from the performance of an employee's duties.
• Wearing personal protective equipment (PPE) is crucial in safeguarding individuals from potential workplace hazards by providing a physical barrier against various risks, such as chemicals, physical injuries, or infectious agents.