Quality Control Analyst

Description

Summary:

The Quality Control Analyst is a full-time position in the Process Automation Operations department. Under direct supervision, performs a limited variety of assignments that are routine to moderately complex in nature, such as verifying, classifying, consolidating, maintaining, reconciling, researching and/or summarizing a variety of records, files, or documents on past practices for commercial, consumer or mortgage customer accounts.

Duties and Responsibilities:

• Responsible for auditing all work activities of processing production colleagues for the Process Automation Operations shared service.
• Performs UAT testing, including preparing and executing test scripts on various business processes while in direct communication with HAWC IT.
• Tracking and uploading imaging and file room procedures using CTMS.
• Maintains procedures in a Content Management System and process maps within IBM Blueworks.
• Provides coaching and feedback to the colleagues to ensure audit and quality standards are met.
• This position is typically cross trained to support Process Automation Operations and IT testing initiatives.
• Performs other duties as assigned.

This is an in office position must be located near 5555 Cleveland Ave Columbus, Ohio

Basic Qualifications:

• High School Diploma or equivalent
• Minimum two years of banking or records management experience.
• Experience with MS Word and MS Excel

Preferred Qualifications:

• Bachelor's Degree in a technology related field
• Experience with a testing tool (i.e. Quality Center or similar tool) for test execution.
• MS Access and SharePoint experience a plus.
• Experience working with a Business Process tool (i.e. IBM Case Manager, Pega) experience
• Strong organizational skills with attention to detail.
• Must have excellent written and verbal communication skills.
• Dedication to Continuous Improvement

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No

Workplace Type:
Office

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

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Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position