Admissions Coordinator LiveChat Agent - Full-time

United Recovery Project provides a full continuum of care for substance abuse rehabilitation and a residential program for mental health. We are seeking a compassionate and motivated individual to join our admissions team. No experience necessary, but must have the qualifications listed below.

Learn more about our programs:

United Recovery Project

URP Behavioral Health

Genesis House

Experience:

• Must be able to type at 40-60 WPM.

• Must be comfortable with multitasking - multiple chats at once, answering questions/ asking questions.

• Experience preferred, not required. We can train you!

• Knowledge of substance abuse and recovery process preferred.

• Salesforce CRM experience preferred.

• Knowledge of Sales tactics preferred.

Responsibilities of the Admissions Coordinator:

• Receives incoming Chats from those seeking treatment or their loved ones.

• Gathers demographics and information needed for opportunity.

• Identifies customer problems and creates solutions.

• Builds rapport with customers and family.

• Performs basic data entry and computer work.

• Enters all necessary client information into Salesforce.

• Makes outbound calls to old reports in downtime.
• Utilizes sales skills/tactics.

Benefits available to the Admissions Coordinator

• 96 Hours of PTO annually

• Paid Holidays

• Medical, Dental, and Vision benefits

• Supportive work environment

• Voluntary benefits available (including Short Term, Accident, Disability, Life Insurance).

Additional Details:

•Drug free workplace.

•On going sales training & support.

•Must be able to commit to 40 hr work week.

•Must have a reliable source of transportation.

•Must be fluent in English.

*United Recovery Project is an equal opportunity employer.

Pay Range $40,000 to $50,000 annually

commensurate with experience.

#PM23

Compensation details: 40000-50000 Yearly Salary

PI183179ed4836-29952-34005650