Claims Consultant - Full-time

 

 

Propel Insurance, an Alera Group Company is looking for a Claims Consultant to join their team! Experience in Construction Claims is required.

 

At Propel, we make it our business to know our clients worlds inside and out. With decades of industry-specific experience, we bring our clients a real-world understanding of the challenges they face. We’re recognized as a leader in providing innovative insurance solutions, and are proud of the long-standing partnerships we’ve developed with many of the nation’s leading carriers. 

 

Our employees are devoted to serving our customers and knowing insurance. As it turns out, insurance isn’t the only thing they are passionate about.

 

The Claims Consultant’s role is to work effectively with our clients building solid relationships and retaining business.  The Consultant works with all Sales Executives, internal Propel staff in Commercial & Personal Lines Departments and externally with our Clients, Carriers and Vendors.  Service timeline focus is on larger Valued, Propel 100, and complex accounts for scheduled Claim Reviews and various presentations.  Duties also include providing claims service for all Propel clients providing technical expertise and servicing as an advocate on client claim issues.  They work independently with clients consulting on large reserves, coverage issues and other items that have a significant impact on retention and premiums.  They also may present to prospects and clients at renewals, stewardship meetings and claim reviews.

• Contact with clients, carriers & internal customers on a regular basis to serve as advocate, liaison, mediator and resource
• Coordinates with client/insured to assist with coverage issues
• Participate in presentations with clients and prospects as requested
• Documentation in ImageRight as required
• Function as back-up for Claims Team members and Claims Manager
• Be available on rotation for afterhours escalation calls
• Identify and notify Risk Manager/Producers of claims trends to help facilitate a resolution
• Assists team with high complex losses and questions related to such.
• Training and mentoring team members
• Participation and assisting in leading claims roundtables mandatory
• Ability to problem solve independently and in collaboration with team members

Knowledge and Skills

• Strong & professional oral & written communication skills
• Follow through and attention to detail
• Dependability and Initiative
• Ability to demonstrate good judgement
• Proficiency in Sagitta and ImageRight as applicable
• Proficiency in MS Office, Word, Excel, Outlook and PowerPoint
• Presentation and public speaking skills

Experience and Education

• Minimum 5 years claims experience to include Commercial, especially Construction
• Continued pursuit of professional designations (e.g., INS, AIC, SCLA, CPCU, ARMS)
• Proficient in complex loss analysis
• Familiarity with and experience in claims litigation
• Mastery of Sr. Claims Advocate duties and responsibilities

Salary: $75,000 to $90,000 DOE

 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

 

If you're a California resident, please read the  prior to applying.

 

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PandoLogic. Keywords: Insurance Consultant, Location: CHICAGO, IL - 60608