Remote Inbound Sales Representative

Location US-VA-Chesapeake | US-CO | US-FL | US-GA | US-IA | US-IL | US-IN | US-LA | US-MA | US-NC | US-NM | ...

Company Canon Info Technology Services

Requisition ID 31760

Category Customer Service/Support

Position Type Full-Time

Join our dedicated team of courteous and friendly sales professionals!

As a Canon Inbound Sales Representative, you will explore our customer's needs and assist them in finding the perfect solutions. Through our specialized training programs and company-provided IT and resource equipment, you will gain the in-depth knowledge of Canon products and services needed to research, problem-solve, and follow-up to ensure customer satisfaction.

This position offers:
- Remote workstyle
- Various scheduling options
- Paid orientation and training
- Benefits (medical, vision, dental, life insurance, and disability)
- 6 company-paid holidays
- Paid time off: personal, vacation, and sick time
- Employer-matched 401(k) plan
- Employee assistance program
- Tuition reimbursement
- Employee discounts
- Pay differentials
- Sales incentives

Compensation: Under applicable law, we are providing the anticipated base salary for this role: $15.00 per hour + shift pay differential + sales incentives

In this role, you will have the opportunity to:
- Efficiently receive inbound calls and partner with our customers to explore their needs and find the perfect solution
- Provide positive and professional sales support to Canon customers via phone, email, and chat
- Process sales leads for distributions to Canon's dealer network and literature requests for information on Canon products
- Document all customer interactions in appropriate applications
- Provide product specifications and other information requested by the customers
- Research and resolve any post-sale issues
- Assist customers with website navigation

- High school diploma or equivalent
- Previous customer service or call center experience
- 1+ year of sales experience (camera/photography experience is a plus)
- Ability to work independently and manage time effectively
- Strong communicator with active listening skills and proficiency in English
- Keyboarding and MS Office proficiency
- Ability to multi-task, prioritize, and navigate multiple computer programs and screens at one time
- Dependable, punctual, and consistent attendance are a must for this position
- Open to weekend and evening hours, flexibility
- Reliable high-speed internet connection and a workspace free from noise and distractions
** This position is remote and open to qualified candidates residing in Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Massachusetts, New Mexico, North Carolina, New York, Ohio, Oklahoma, South Carolina, Tennessee, Virginia, and West Virginia.

Canon Information Technology Services, Inc. - The environment at Canon ITS is energetic and diverse. Our team is comprised of a wide variety of people in positions that help our employees grow and develop their careers.

Statement of Policy on Equal Employment Opportunity

Canon is committed to providing equal employment and advancement opportunities to all qualified persons without regard to race, sex, marital status, sexual orientation or affectional preference, color, religion, national origin, age, disability, or veteran status, unless a bona fide occupational qualification exists. Our commitment is to assure full opportunity for all employees in order that they may achieve their highest potential and to assure progressive employment practices that conform to the letter and spirit of federal, state, and local laws regarding equal employment opportunities. Canon's policy is to:

Recruit, hire and promote for all job classifications without regard to race, color, religion, sex, age, sexual orientation, disability or national origin.

Base decisions on employment so as to further the principle of equal employment opportunity.

Ensure that promotion decisions are made in accordance with the principles of equal employment opportunity by imposing only valid requirements for promotional opportunities.

Ensure that all other personnel actions (such as compensation benefits, transfers, layoffs, company sponsored training, education, tuition assistance, social and recreation programs) will be administered without regard to race, color, religion, sex, age, sexual orientation, disability or national origin.

Workplace Accommodation Request - HR Accessibility - Reasonable Accommodation

Canon I.T.S. is committed to the employment and advancement of qualified disabled veterans and other individuals with disabilities. If you feel you require a reasonable accommodation to apply for a position with Canon I.T.S., please call our Toll-free TDD Support Line for the Hearing Impaired Monday - Saturday (excluding holidays) at 1-866-251-3752, Eastern time from within the US. For all other reasonable accommodation requests, please call 757-579-7127. You will be asked to provide information on the open position you are applying for online and the details on the reasonable accommodation you are requesting.

Pay Transparency Policy Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Canon ITS is a tobacco-free work environment.

Notice to Recruiting Firms/Agencies

Canon ITS typically recruits candidates directly, rather than through a third party recruiting firm or agency. Canon ITS will pay a recruiting fee only when a candidate is submitted for consideration to our company through our applicant tracking system, by direct invitation of Canon ITS, and if Canon ITS has a contract with the recruiter.

Canon is proud to be an equal opportunity employer. Minority/Female/Individuals with Disabilities/Protected Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. To read more about employment discrimination protections under federal law, click here

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