Senior Program Manager

At Winchester Interconnect, we dream big, have fun, and get stuff done!

Our mission is to inspire the most innovative team, designing and delivering interconnect solutions that empower customers to shape the future. How do we do that? We focus on our people. We're committed to engaging talent of all experiences, skill sets, backgrounds, and walks of life. Come be a part of a great story!

As our Senior Program Manager, you will be responsible for managing and coordinating customer activities (internally/externally) in assigned customer accounts and supporting the Director of Sales & Program Management.

Qualifications & Requirements:

• Bachelor's degree in business, sales, or related field preferred
• 5+ years of experience as a Program Manager, Key Account Manager, or Supply Chain Manager strongly preferred
• Proven experience in strategic account management, program management, or sales within the electronic manufacturing industry or related sectors
• Excellent communication, negotiation, and interpersonal skills
• Analytical mindset with the ability to use data to drive informed decisions
• Exceptional organizational skills and attention to detail
• Self-motivated, goal-oriented, and capable of working independently or as part of a team
• Willingness to travel to meet with clients
• Strong organizational and project management skills
• Must possess strong and polished interpersonal skills, and represent the company well with integrity, professionalism, and dignity
• Must be a "team player" and an effective communicator
• Must be able to independently prioritize workload
• Must be proficient with Microsoft office (Word, PowerPoint, strong proficiency with Excel, and Outlook) as well as the company's MRP/ERP & CRM system
• Technical skills, and competencies highly preferred (such as blueprint reading)

Our values of Accountability, Collaboration, and Empowerment (ACE) guide our every action, enabling us to serve our customers and ourselves passionately.

What will you be Accountable for?

• Enhance Company's relationships with customers by interfacing with various customer stakeholders, including customers buyers, engineers, quality, program & operation management
• Provides timely customer support; answers any inquiries from customers
• Act as the liaison between assigned customers and internal teams
• Prioritize jobs to support customers' needs
• Status jobs and sub-assemblies thru internal production
• Lead customer reviews and maintain customer register, including disseminating meeting notes and post-meeting follow-ups
• Support customer requests for quotes: Validate TDP (Technical Data Package), create quote opportunities in assigned accounts, finalize formal quotes, follow up on quotes
• Coordinate, prepare and lead new project kick-off meetings for customer's assigned
• Provide full reporting of customer activities to management
• Responsible for writing up contract review folder for sales orders and coordinate/managing through completion
• Data entry: process sales purchase orders, maintain customers information, products update, check sales orders for any data entry errors, update dates to align with production capabilities
• Status schedules, process change orders and capture all cost impact, maintain customer communication
• Develop Gantt charts
• Prepare various sales reports

How will you Collaborate?

Collaborate with other Winchester sites, and with respective departments in a way that leads by example, holds people accountable and utilizes data to make informed decisions.

What are you Empowered to do?

• Work with other department managers to coordinate schedule and resource needs between departments
• Support the sales strategy for short and long-term growth that aligns with the company goals
• Collaboratively work with business units on sales needs and strategy to achieve business growth objectives
• Identify profitable opportunities that fit our core technologies
• Continuously seek ways to best empower others and improve communication with the sales team

Communication Systems We Use:

• Google Workspace
• BambooHR
• Paycom & ADP
• AwardCo

For a sneak peek into some of our benefits and to learn more about our career opportunities, click here .

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. In addition to federal law requirements, Winchester Interconnect complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Winchester Interconnect expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

***Candidate Inquiries Only-No Third-Parties***