Provisioning Agent (Part-Time)

Pay & Benefits:

Pay of $17.00 to $17.00 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale. Opportunities for overtime and shift premiums.

Benefits you'll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

• Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck **

• Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit***

• Explore more Benefits you'll love:

Job Summary

• Warehouse area:
  • Works in warehouse, preparing items for stocking and operating forklift and pallet jacks as necessary
  • Packs and repacks liquor, beer, wine containers and completes inventory with an electronic device
  • Loads and stores multiple bags of ice for loading onto provisioning trucks. Handles 30 or more bags of ice a day per shift
  • Prepares perishable items for stocking on aircraft
  • Reviews flight information to plan for snack flights. Consolidates snacks which are consumed for future flights
  • Packs and repacks entertainment kits and assures aircraft is equipped with such kits.
  • Keeps work area clean by sweeping, mopping, wiping down counter tops and organizing warehouse supplies
  • Maintains provisioning truck in a clean orderly manner. Prepares for the provisioning of flights by stocking provisioning trucks with items from the warehouse on a frequent basis
• Ramp Area:
  • Loads, unloads and services Company aircraft. Transports company material (COMAT) to and from aircraft
  • Performs job in a safe manner in compliance with Company, contractual and regulatory requirements
  • Safely drives and operates a provisioning truck in the airport ramp area
  • Works in the vicinity of and between passenger terminals, aircraft, hangers, jetways, Warehouses, and air freight facilities, both indoors and outdoors.
  • As qualified, operates all motorized ground service equipment (including bag tugs, golf carts, forklifts, pallet jacks, and passenger vehicles) assigned by the Company to complete airline operations
  • May be exposed to a wide variety of weather conditions, jet and machinery noises, dirt and dust for extended period of time
  • Stocks the aircraft galley with ice, beverages, soda, pre-packed liquor, beer, wine, snacks, cups, paper products and other provisions
  • Equips aircraft cabin interiors for flights with equipment and supplies such as passenger amenities
  • Empties trash receptacles, mops galley areas, mops lavatory floor, restock lavatory compartments, and wipes/cleans galley and lavatories
  • Hand cleans interior of aircraft by hand sweeping and dusting, and uses specialized cleaning fluids and materials, using mechanized cleaning aids as required
  • Transports cabin, commissary, and cleaning equipment between aircraft and storage areas
  • Provisioning aircraft must be accomplished during a prescribed ground time
• General:
  • Works as a member of lean staff operating out of cities served by the airline
  • Wears visual identification required by the Company, prominently displayed for ready recognition
  • Responds to internal Customer inquiries
  • Attends initial and ongoing training (classroom and on-the-job), and keeps current on knowledge, information, and equipment to gain proficiency
  • Duties may vary by size and organization of Provisioning Station
  • Provides friendly service to and maintains positive relationships with all internal and external Customers
  • Works in a cooperative spirit to ensure the success of our Company
• Must be able to meet any physical ability requirements listed on this description
• May perform other job duties as directed by Employee's Leaders

• Must be able to read, write and fluently speak and understand the English language
• Must be able to successfully complete Provisioning Agent training (classroom and on-the-job) and probationary and/or evaluation period
• Prior to completion of probationary period, Employee must abide by the Probationary Attendance Control Policy
• Employee must maintain a satisfactory rating on all performance evaluations, which are given at 50 day, 100 day, 150 day and annually
• Must be aware of hazardous situations and be able to handle emergencies as needed
• Must work under tight time constraints to accomplish quick turns of aircraft
• Must be alert to moving vehicles, aircraft, or personnel
• Must be able to use radio equipment
• Must be able to communicate information and instructions verbally and/or with radio equipment
• Must be able to type and/or use computer keyboard with sufficient speed to meet demands of the job
• Must be able to work on provisioning trucks and provisioning stands at heights of 10 feet or above
• Must be able to read documents, follow instructions, learn and understand provisioning procedures, rules, and regulations including federal and local security regulations

• No education requirement

• No experience requirement

• Must be able to obtain a Security Identification Display Area (SIDA) badge and meet all local airport requirements
• Must possess a valid U.S. driver's license
• May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights

• Must be able to perform the job functions within a limited space and able to lift and move items of 70 pounds and/or, more on a regular basis and repetitively lift weights of 25 to 65 pounds on raised surfaces
• Must be able to observe, and discern safety practices and communicate with Team members verbally and in writing
• Must be able to bend, stretch, and squat to position self while working in the designated work areas including aircraft galleys, provisioning vehicles, warehouse/office area, and other designated work areas
• Must be able to operate cutting tools to open supply boxes

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Must be able to work various shifts including nights, weekends, holidays, and overtime as outlined in the labor agreement

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to the plan's vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to plan's vesting schedule and are made at the discretion of the Company