Bartender

Position: Bartender

Reports to: Beverage Manager

Department: Food & Beverage

Job Summary

The Bartender is responsible for creating a comfortable yet upscale experience for guests of Triple Creek Ranch in the rooftop lounge.  This position is responsible for all aspects of the rooftop lounge including ambiance, cocktail/beer/wine/non-alcoholic beverage service, as well as food service under the direction of the Beverage Manager.

Minimum Required Qualifications

The person in this position needs to:

• Constantly move about the bar area and rooftop lounge.
• Constantly use your hands to pour, mix and stir.
• Frequently use cleaning equipment to wipe, scrub and polish.
• Frequently ascend and descend stairs when moving between the dining room and the rooftop lounge or storage areas on the main floor.
• Assist in creating a cocktail list that is individual to Triple Creek Ranch and utilizes in season and local products. 
• Occasionally positions self to reach items in lower cabinets, on lower shelves and in beverage closet.
• Frequently communicates with guests regarding drink selections and other ranch information,  guest requests or concerns to theBeverage Manager, Dining Room Manager, or other appropriate departments.
• Frequently lift and carry boxes, equipment and other items weighing upwards of 30 lbs.
• Must possess an alcohol server certification valid in the state of MT, or obtain one within 60 days of hire.
• Serve guest food in the Rooftop Lounge. 

Essential Functions

• Create a positive and energetic environment that supports the delivery of an exceptional guest experience while upholding the highest level of TCR and Relais & Châteaux standards. 
• Maintain the extraordinary five star TCR image and resort appearance including all service, cleanliness, and appearance standards.
• Must adhere to TC Ranch alcohol policy, creating a space where guests can enjoy themselves, but not be overserved.
• Never serve minors alcoholic beverages.
• Responsible for following TC Ranch standards in consistency and service.
• Sell wine and spirits and relay the information to the Beverage Manager to place on the guest’s invoice.
• Have the ability to create and pour beverages in an accurate, consistent and quick manner, adhering to the recipe book.
• Learn about and be familiar with the various wines, beer, spirits and cocktails that are offered.
• Monitor inventory and par levels related to beverages, including but not limited to: beer, spirits, cocktail ingredients, fruit and other garnishes, bar snacks, glassware and other necessary working items for the lounge.
• Be familiar with daily menu items, be able to explain food items to guests in a knowledgeable and articulate manner and serve food in the lounge as needed.
• Ensure that the dietary concerns of all guests are accounted for and properly relayed to the back of house staff.
• Report any guest complaints/issues immediately to the Beverage Manager/Dining Room Manager.
• Be self-motivated to perform cleaning tasks when assigned tasks and duties are completed.
• Practice safe and proper food handling techniques and general cleanliness of equipment and food storage areas, in compliance with operational standards, company policies, federal/state/local laws and ordinances.
• Perform opening, side work and closing duties for the bar. 
• Always conduct yourself in a professional manner with guests and other employees.
• Adhere to company and department dress code.
• Follow all safety and food handling procedures properly.
• Perform any other job-related duties as assigned.

Additional Responsibilities

• Stocking items as needed
• Side work (opening and closing) and service prep
• General cleaning (sweeping, mopping, removing trash, etc.)
• Assist in cleaning of the lounge during the off-season

Benefits

Employee Assistance Program (all employees), Medical Coverage (full-time employees) Paid Holidays (all employees) Paid Time Off (Full Time Employees)

Supplementary Benefits: Dental, Vision, Accident, etc. (full-time year-round employees)

Job Classification

• This is a non-exempt position under the Fair Labor Standards Act (FLSA).

Disclaimer

This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Additionally, TCR reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.