Restaurant Manager | Hattie B's Hot Chicken

Hattie B's HOT Chicken at the Nashville International Airport is currently interviewing for a Manager that smiles & hustles & cares about culture.

We all know the difference it makes when everybody is enjoying the day and each other. Shifts fly by, guests get treated better, the inside jokes are funnier, food tastes better. That’s the culture we've tried to create and the one we want to build upon. But that takes great leaders. We don't want just ANYBODY. We aren’t saying we’re a special elite force, but we aren’t NOT saying that. It takes a certain kind of person that can roll hard like we do, serve lots of people all day and still have fun. So, yea… it’s a special elite force.

Please keep reading if:
* You are dependable and mature and take care of yourself.
* You are curious. You like to learn and take pride in what you do.
* It feels good to get the little things right.
* You look for solutions instead of problems.
* If someone needs something, you’re one of the first to offer help.
* Feeding people delicious food makes you happy.
* You are empathetic and listen to people. You like to help coach them on their emotional response because you are a consistent and kind leader.

JOB DESCRIPTION: The right person will assist the team with running daily ops. You’ll need to lead by example, inspiring staff to connect, smile and hustle in service of all our super excited hot chicken seekers. You can expect to work 45-55 hours a week and share in the open, mid-shift, or closing responsibilities with other managers. Our places are jumping – we work hard – but we work together. You’ve got to prioritize the experience of our staff and our guests.

Responsibilities

• Ensure positive guest service in all areas; responds to complaints quickly and effectively, ensuring return guests.
• Schedule labor by anticipating business activity while ensuring that all positions are staffed, and labor cost objectives are met.
• Ensure all financial and personnel/payroll related administrative duties are completed accurately, on time, and in accordance with company policies.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
• Interview, hire, train, develop, empower, coach, and provide an open line of communication with all staff.
• Create a fun, safe, and rewarding work environment for all team members.
• Performs other duties as assigned.

Qualifications

• 10-year criminal background check.
• Three plus (3+) years of increasingly responsible restaurant/food service management experience.
• Must hold active TABC Server Permit.
• Innate desire to provide the very best guest experience, every time.
• Servant leader attitude with a willingness to learn and grow and to, in turn, teach and train others.
• Knowledge of computers (MS Word, Excel).

Benefits

• Salary range: $55k -63k, dependent upon experience and proven performance, PLUS potential for quarterly bonus
• 100 % employer paid Health, Dental and Vision for employee
• Paid Time Off
• Employee Meal Program
• 401(k)
• Great opportunity for career development and growth

Physical Demands & Working Conditions

• May frequently need to work holidays, weekends, early mornings and nights. Hours will vary depending on the business and staffing needs.
• Ability to stand and work on your feet for long periods of time (up to 12 hours).
• Position requires bending, moving, stooping, twisting, prolonged seated work, and repetitive hand and wrist motion. Employee must be able to lift and move products and/or supplies weighing up to 25 lbs.

*First Meridian Services utilizes E-Verify to confirm work eligibility within the US.

First Meridian is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.