Banquet Server On-Call

Job Overview

The Carton Woods Club is looking for responsible and motivated service professionals to join our           on-call Banquet team.  As an on-call Banquet Server, you would be responsible for delivering and serving food and beverage items to member or guests in a friendly, timely, and efficient manner in the Club’s continuing effort to deliver outstanding service to our member and guest. Hours vary based of events.

Job Functions

• Set banquet tables to meet function specifications
• Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments
• Ensure menu knowledge
• Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area
• Ensure members and guest satisfaction throughout the meal service
• Respond to members and guest requests in a friendly, timely, and efficient manner
• Assist fellow team members and other departments wherever necessary to maintain positive working relationships
• Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
• Assist other servers during peak periods in delivering food and members requests.
• Learn and practice buffet, plated, and reception style meal services standards.
• Anticipate members and guests needs and monitor the guests dining experience to ensure satisfaction with food and service.
• Respond promptly and courteously to any requests.
• Setup, execution, and clean-up for an event.
• Performs side work to prepare for upcoming events.
• Maintain clean service areas at all times.
• Maintain a professional and personable appearance.
• Perform other duties as assigned.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to lift 40 lbs. Ability to work long hours, evenings, holidays, and weekends.
• Ability to remain on feet the majority of the workday
• Must be able to lift 40 pounds

Education and Experience

• Previous experience in Banquets or hospitality industry preferred
• 1 year serving experience preferred.
• Meet minimum age for preparing and serving alcoholic beverages
• Have basic knowledge of food and beverage service/hospitality
• Have Excellent customer service skills
• High school diploma or GED