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Chronic Care Management Certified Medical Assistant
•19 days ago
| Verified Pay | $15.00 - $22.50 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Bainbridge, Georgia |
Compare Pay
Verified Pay This job pays $1.21 per hour more than the average pay for similar jobs in your area.
$13.84
$18.75
$22.5
About this job
Job Description
Job Description
Chronic Care Management Certified Medical Assistant
Bainbridge, GA l Temp to Perm l $15.00 - $22.50 / Hour
A doctor’s office is looking for a Chronic Care Management Certified Medical Assistant (CMA) to be part of the patient Care Team. The CCM CMA’s primary responsibility is to provide telephone chronic conditions care management for the patient or caregiver.
Responsibilities
- Initiate phone calls to patient or assigned caregiver at least monthly to manage/monitor care with the sum of the monthly interactions to accumulate no less than 20 minutes per patient per calendar month
- Assess client’s needs for services and cooperatively develop an integrated patient centered care plan and goals with the patient/family and other providers
- Assist with ongoing patient needs and manage internal/external referrals to other providers
- Assist patient and family for entitlements and other community services, including transportation
- Work collaboratively with the Care Team and other facility members to provide outreach and engagement
- Work closely with providers and care team to manage incoming calls involving symptom control, medication management, and appointment scheduling
- Provide patient and/or family with clear instructions and education on chronic conditions
- Act as the main point of contact for the patient and ensure coordination, follow-up, and continued engagement with the Care Team
- Educate the patient on contacting the facility for non-emergent concerns and when to contact 911
- Respond to incoming calls/voicemails and conduct outgoing calls between recurring visits to identify and proactively address emerging issues
- Contact and assess patients following an ER or inpatient hospital visit, coordinate transitional care, and facilitate follow-up with PCP
- Ensure and direct patients to keep follow-up appointments while assessing met CDSS measures
- Establish, retain, and grow strong relationships with patients
- Communicate with other health care providers regarding patient’s status
- Utilize resources to meet the needs of the patient and/or caregiver
- Provide written and verbal educational material regarding patient’s chronic conditions, treatment, medication, and care plans
- Participate in continuing education and in-service programs
- Maintain strict confidentiality following HIPAA regulations
- Other duties as assigned or modified
Requirements
- Certified Medical Assistant or Licensed Professional Nurse
- 2+ years of employment as a Medical Assistant (recent clinical experience) preferred
- Graduate from a nationally accredited Medical Assistant program such as AAMA, AMT (RMA), or NCQT
- BLS Certified or willing to become certified within 6 months of employment
- Excellent work ethic
- Self-motivated and self-directed
- Great verbal and interpersonal communication skills
Location: Bainbridge, GA
Pay Range: $15.00 - $22.50 / Hour
Schedule: Monday, Wednesday, Friday 8:00AM – 5:00PM, Tuesday + Thursday 8:00AM – 7:00PM
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