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in Endicott, NY
Administrative
•17 days ago
Verified Pay | $18.00-$20.00 per hour |
---|---|
Hours | Full-time, Part-time |
Location | Endicott, New York |
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Verified Pay This job pays $5.08 per hour more than the average pay for similar jobs in your area.
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About this job
Job Description
Job Description
We are seeking a highly motivated and detail-oriented Customer Service Specialist in partnership with a premier employer specializing in the aerospace industry. The ideal candidate will have a strong background inB2B Customer Service, excellent phone communication skills, and a proactive approach to problem-solving.
Customer Service Specialist Job Summary
Pay: $18.00-$20.00 per hour
Shift: Monday – Friday: 8:00am – 4:00pm
Customer Service Specialist Duties:
- Process and post customer payments accurately and timely.
- Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted.
- Investigate and resolve discrepancies or issues with customer accounts.
- Generate and send out invoices to customers.
- Follow up on overdue accounts and collections as needed.
- Prepare and maintain various reports related to accounts receivable.
- Collaborate with other departments to address customer inquiries and resolve billing issues.
- Assist in month-end closing activities related to accounts receivable.
Knowledge, Education and Skills Required for Customer Service Specialist:
- Strong organizational skills
- 2+ years of experience in sales and service
- Experience in B2B customer service
- Flexibility and the ability to multi-task
- Self-confidence and a positive attitude
Why you should apply….
- Medical insurance -- self and family available
- Dental insurance -- self and family available
- Employee bonus plan
- 401(k) plan w/ discretionary match
- Paid Sick Time and Holiday Time