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Excellent pay Use left and right arrow keys to navigate
Verified Pay $18.00-$20.00 per hour
Hours Full-time, Part-time
Location Endicott, New York

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Verified Pay
This job pays $5.08 per hour more than the average pay for similar jobs in your area.

$13.2

$13.92

$19.00


About this job

Job Description

Job Description
We are seeking a highly motivated and detail-oriented Customer Service Specialist in partnership with a premier employer specializing in the aerospace industry. The ideal candidate will have a strong background inB2B Customer Service, excellent phone communication skills, and a proactive approach to problem-solving.
Customer Service Specialist Job Summary
Pay: $18.00-$20.00 per hour
Shift: Monday – Friday: 8:00am – 4:00pm
Customer Service Specialist Duties:
  • Process and post customer payments accurately and timely.
  • Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted.
  • Investigate and resolve discrepancies or issues with customer accounts.
  • Generate and send out invoices to customers.
  • Follow up on overdue accounts and collections as needed.
  • Prepare and maintain various reports related to accounts receivable.
  • Collaborate with other departments to address customer inquiries and resolve billing issues.
  • Assist in month-end closing activities related to accounts receivable.
Knowledge, Education and Skills Required for Customer Service Specialist:
  • Strong organizational skills
  • 2+ years of experience in sales and service
  • Experience in B2B customer service
  • Flexibility and the ability to multi-task
  • Self-confidence and a positive attitude
Why you should apply….
  • Medical insurance -- self and family available
  • Dental insurance -- self and family available
  • Employee bonus plan
  • 401(k) plan w/ discretionary match
  • Paid Sick Time and Holiday Time