Gourmet Cheese Customer Service

GOURMET CHEESE CUSTOMER SERVICE

Regular Full Time - $18.50 - 21.50/HR

SHIFTS: All Shifts (Complete Open Availability) Weekends Required

Position Overview: As a Gourmet Cheese Customer Service Clerk, you will execute all duties and tasks related to Gourmet Cheese and specialty items, counter service, sanitation, stocking of product. You may also be asked to merchandize cheese and maintain a positive company image by exhibiting considerate, friendly and efficient customer service and Gourmet production in the department.

Essential Functions:

• Stock, restock and rotate product, including but not limited to: cheese, olives, crackers, etc.
• Cut, wrap, label and merchandize cheese
• Accurately operate scale to ensure correct pricing
• Control spoilage
• Maintain proper signage for all items
• Maintain a safe and organized warehouse and back of house cooler
• Provide great customer service
• Maintain inventory and process load as required
• Assist customers while providing them a quality experience
• Perform all duties assigned by Supervisors

Skills & Qualifications:

• 18 years +
• Ability to describe flavor, texture of cheeses, as well as different uses of cheese
• Basic flavor vocabulary needed in order to describe taste of product
• Basic ability to successfully food/wine pairing with a desire to broaden pairing knowledge
• Demonstrated ability in knife handling, other cutting equipment, and safety procedures
• Exhibit cheese knowledge in cutting, production and taste description
• Ability to communicate and teach product knowledge to customers
• A desire to learn about Cheese and Gourmet Foods
• Excellent communication skills
• Excellent customer service skills
• Ability to multitask
• Possess a positive and friendly attitude
• Must work well with others
• Follow all applicable state of California Health and Safety codes
  

Benefits:

• Employee Stock Ownership Plan (ESOP)
• Competitive Wages & Benefits
• Medical, Dental, And Vision
• 401 (k) retirement
• Employee Discounts
• Paid Time off and Sick Time
• Flex Spending Account for Medical & Dependent Care
• Regular Wage Increases
• Commuter Benefits
• Safety Incentive Program
• Career Development and Growth Opportunities