Sales Manager

The Grand Summit Hotel is actively searching for a highly motivated, detailed, and service-oriented Sales Manager to join our team of professionals.

This is a Full-Time position, with expected regular shifts to include some weekends or nights based on event schedule.

The Grand Summit Hotel at Attitash, newly managed by Hay Creek Hotels, offers scenic views of the Mt. Washington Valley in New Hampshire. As the only ski-in, ski-out access on Attitash Mountain, the hotel offers 143 guest rooms, suites, and fully equipped studios with resort-condo amenities including family-friendly playground and arcade, reading and game rooms, dining outlets, and meeting space.

The Tap house is Grand Summit's signature gastropub featuring locally sourced oven roasted pizza, microbrews, and craft cocktails. The Black Diamond Grille also offers a convenient warm-up with fresh food to fuel guests throughout their stay.

The Grand Summit Hotel at Attitash offers one of the largest meeting and event complexes in the Mt. Washington Valley with over 12,000 sq. ft. of space for large-scale business meetings, retreats, and live events to special occasions and fairs.

Hotel concierge services guide our adventure-seeking guests with endless outdoor options year-round including hiking, mountain biking, horseback riding, kayaking, fishing, golf, cycling, zipline tours, cross country and alpine skiing, snowboarding, snowmobiling, snowshoeing, tubing, skating, and more.

Job Summary:

Develop proposals for all guest inquiries, prepare contracts, group resumes, and detail BEOs for all room blocks, corporate or group sales, and/or social and wedding events. Distribute resumes and BEOs as finalized.

Solicit hotel room, local negotiated rates, banquet/event catering business. Calls on past and prospective customers to solicit bookings.

Create and develop special events and sales blitzes to showcase the hotel to potential clients. Attend trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel.

Drive revenue management decisions including participation in weekly revenue management calls with brand partners.

Review monthly and weekly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.

Assists in the development of marketing strategies and implements promotional campaigns to maximize sales potential and increase business.

Presents and proposes approved rates and packages.

Establishes strong relationships with the surrounding community and clientele through regular calls, visits, emails, etc. Screen all calls and inquiries of the sales office.

Accurately communicates cost to client, reconciles room, food and beverage, and event revenue, and provides final billing to client.

Timely responds to guest feedback and communicates feedback with other department managers as necessary. Attend operational meetings weekly.

Works closely with Sales and Marketing Director on all S&M efforts, including promotions, sales kits, marketing efforts, developing annual market plan, and adhering to budgetary guidelines.

Coordinate and lead site visits with potential clients.

Desired Characteristics for a Marketing Leader

¨ Strategic

¨ Analytical

¨ Creative

¨ Strong verbal and written skills

¨ Able to understand the complexities of the resort

¨ Energetic, flexible, resourceful

¨ Able to understand all segments for the property (ie Weddings, Catering, Group, Leisure, Business Travel)

Hotel Specific Essential Functions:

¨ Ability to remain standing for 8 hours.

¨ Ability to remain in a stationary position for 8 hours.

¨ Ability to occasionally move and lift up to 50 lbs.

¨ Ability to walk the property and grounds regularly.

¨ Ability to visually survey areas and assess needs.

¨ Ability to remain stationary, viewing a computer screen and typing for up to 8 hours.

¨ Ability to lift, roll, and stretch in order to move tables and chairs on a regular basis.

¨ Ability to move up and down stairs frequently throughout shift.

¨ Ability to bend frequently and repetitively during a shift.

¨ Ability to use repetitive manual dexterity.

¨ Ability to move quickly based on guest needs.

¨ Ability to frequently communicate and exchange accurate information effectively.

¨ Ability to read, write, understand and speak English.

Technology and Equipment:

¨ Microsoft Office, including Outlook, Word, Teams, and Excel programs

¨ Property Management System

¨ Point of Sale System

¨ Sales/CRM Tracking System

¨ Various web-based marketing programs

Working Environment:

¨ Hotel property with approximately 143 guest rooms.

¨ Work will take place primarily at the Grand Summit Hotel but will include some off-site work.

¨ Group and solo work.

¨ Practice and observe all safety procedures.

¨ Interior of hotel, in all areas with exposure to extreme temperatures.

¨ Exterior of hotel with exposure to weather conditions.

¨ Exposure to various hazardous chemicals

Benefits:

Hay Creek offers an extensive benefit and incentive package, including;

· Insurance Benefit package, to include Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness

· Competitive Salary/Wages

· Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave

· Standard Annual Performance/Salary Reviews

· Merit and Cost of Living Adjustments

· Complimentary Meals Daily

· Free Parking

· Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at all HCH Properties

· Discounts at specific property partners (NEIRA, Historic Hotels of America)

· 50% Discount when Dining at any HCH Property

· Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.)

· Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities

· Supportive, open-door policy work environment

· Work Culture that is fun, energetic and motivating

· Employee Recognition Program - 'Delight and Surprise Dollars'

· Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.