Senior Business Analyst with SPM Focus

Position: Senior Business Analyst with SPM Focus
Location: Washington, DC (metro accessible)
Duration: 6 month contract with likely extension
Hybrid: 3 days/week onsite

Qualifications:

• A Bachelor’s degree in Computer Science or Information Systems or a related field
• At least 8 years of experience as a Business Analyst with the last three years as a Lead/Senior Business Analyst working on ServiceNow projects is required.
• ServiceNow TBM/SPM developer experience is a big plus.
• Any industry-relevant certification is desired.

• Experience leading complex projects as the Senior Business Analyst.
• Strong background with experience in ServiceNow SPM/TBM implementation - must show on resume.
• Must have strong domain experience supporting the development of solutions to manage IT operations and planning.
• Confidence in communicating with different stakeholders, especially with Senior Management is a must.
• Strong oral and written communication skills are key.
• Excellent presentation skills.
• Must have experience in writing Azure DevOps stories clearly from a ServiceNow implementation perspective.
• Must be comfortable working under pressure, prioritizing and balancing competing tasks.
• Experience with both Waterfall and Agile/Scrum environments is expected.
• Previous experience supporting internal information technology department projects is a big plus.
• Competence with the project management discipline is desired.
• Familiarity with developing business case documents is an advantage.
• Experience with use of Azure DevOps tool required.

• Develop strong understanding of the IMF’s Information Technology Department (ITD), the enabling systems and processes.
• Elicit the requirements for the development of Strategic Portfolio Management application on ServiceNow platform to be used for the development of an end-to-end solution to manage the planning through delivery of solutions to meet business needs.
• Develop and manage the Product Backlog for the project.
• Provide subject-matter expertise in the discussions with senior management and key stakeholders in the development of business processes and metrics.
• Manage the varying levels of stakeholders.
• Provide periodic status to the project team and, where required, ITD management.
• Collaborate with subject matter experts and other stakeholders to develop the detailed solution requirements (Sprint Backlogs), including Sprint planning, reviews, and story refinement sessions.
• Conduct review and approval of the solution requirements with relevant stakeholders and subject matter experts.
• Participate in the review of design artifacts to ensure alignment with the business and solution requirements.
• Create acceptance criteria and support review of testcases to ensure test coverage.
• Support functional testing, if needed.
• Support demos to stakeholders.
• Validate test plans written by functional tester.
• Help coordinate user acceptance testing (UAT) for the end users, if needed.