Manager, Quality

Job Title: Manager, Quality

Reports to: Plant Manager

FLSA Status: Exempt

Shift: Days

Department: Supply Chain

Prepared by: Human Resources

Approved By: Plant Manager

Date:

Qualifications:

• Bachelor’s degree or equivalent work experience required
• 2+ years management experience
• 2+ years quality experience; preferably in food or beverage industry
• Minimum of 2 years of manufacturing experience with a beverage, food or liquid consumer products manufacturer
• Effective negotiation skills with the ability to listen
• Excellent Verbal and Written Communication skills
• Strong MS Office Skills
• Positive Attitude with the ability to Multi-task
• Ability to work independently, self-starter, energetic
• HACCP Certified, or ability to become certified upon hiring

General Overview:

The Manager, Quality position is responsible for managing Quality Assurance at the plant level for multi-state distribution. This
position must ensure that the company produces safe products of the highest and most consistent quality by overseeing various branded and private label production. This position will aid in the assessment of operations and manage the implementation of corporate quality assurance policies and programs at the plant level.

Essential Functions:

• Lead implementation of the Food Safety Modernization Act at plant
• Implement and ensure conformance to corporate quality assurance programs to prevent beverage quality or safety issues at manufacturing facilities, which may include an offsite storage facility.
• Monitor finished product quality results to ensure conformance to corporate and customer specifications
• Supervise the quality team
• Monitor spending within the department to operate within budget
• Develop skills of direct reports and plant employees.
• Ensure that plant is audit- and inspection- ready at all times.
• Provide support for all customer, regulatory and third party audits.
• Identify and lead Process Improvement initiatives.
• Develop a rapport with Plant and QA managers at all company locations.
• Develop and document a complete HACCP and QACCP plan for plant.
• Develop and maintain a specific QA/QC SOP manual for plant
• Troubleshoot problems associated with finished product production in assigned facilities; investigate root cause, develop and implement corrective actions, and prevent reoccurrence through the development of long-term solutions
• Implement appropriate controls, sample plans, hold/release system modifications, code rotation, batching and processing controls, and other production systems where problems might exist. Coordinate QA efforts with R&D and vice versa.
• Monitor effectiveness of integrated pest management system
• Work with R&D to ensure that manufacturing and raw material specifications exist and are current and enforced.
• Stay current with all key industry, regulatory and certifying agency guidelines.
• Oversee management of change at plant
• Manage regulatory components within assigned region to include process filings, water quality testing, unannounced inspections, requirements associated with label compliance and net weight, etc
• Participate in monthly financial calls

Essential Skills:

• Understand financial information so it can be communicated to all parts of the organization.
• Ability to learn and use software programs such as Presage, Margin Miner and JDE to maintain and evaluate quality data.
• Positive can do attitude person. Must be flexible to adapt to changes in workload.
• Meets deadlines and maintain a high level of accuracy and confidentiality in a fast-paced teamwork environment.
• Good interpersonal oral and written communication skills.
• Experience in sanitation with ability to develop cleaning procedures based on risk and data.
• Ability to analyze financial statements and company metrics as well as water capital projects and specifications.
• Ability to work independently and simultaneously on multiple projects.
• Knowledge of administrative and clerical procedure and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
• Knowledge of the structure of the English language including reading, writing, and oral comprehension and oral and written expression.
• Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, evaluation of customer satisfaction, and actively looking for ways to help people.
• Knowledge of raw materials, production process, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
• Ability to consider the relative costs and benefits of potential actions to choose the most appropriate one.
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solution, conclusions or approaches to problems.
• Knowledge of HACCP, FSMA and GFSI
• Ability to remain current on changes to industry and regulatory standards.
• Ability to identify complex problems and reviewing related information to develop and evaluate options and implement solutions.

Key Deliverables:

• Impact: (Tactical) Specify new products, processes, standards based on organization strategy or set short to mid-term operational plans.
• Communication: (Negotiate) Come to agreement by managing communications through discussions and compromise. Issues are short-term operational, mid-term tactical or limited strategic nature.
• Innovation: (Modify) Adapt or enhance quality or value in existing methods; make better as a part of day-to-day activities.
• Problem Solving: (Complexity) Problems and issues require broad-based solutions require consideration typically of two of three dimensions: Operational, Financial, and Human.
• Team Leader: Coaches team members (at least three) in skills; leads, schedules, allocates and monitors work.

GMP & PPE Required:

While on the production floor in the plant, you will be required to follow and help to enforce all GMP regulations in the plant. Anyone entering the production floor must follow the GMP rules in their employee handbook, which includes the required hairnets, beard nets, and earplugs. It is also required that all personnel wear safety glasses. Follows standard operating procedures including quality checks and procedures for all operations. Also follows HACCP and SQF requirements for food quality and safety.

Non-Essential Job Duties

Will perform other related work as required.

In the absence of this employee, the direct manager or appointee will cover responsibilities.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sitting - Approximately 50% of the time

Standing - Approximately 20% of the time

Walking - Approximately 30% of the time

Bending/Stooping - Occasionally

Push/Pull - Occasionally

Carrying/Lifting up to 40 lbs. - Occasionally

Verbal communication - Frequently

Written communication - Frequently

Hearing normal conversation - Frequently

Sight, including near acuity and depth perception - Frequently