Patient Resource Specialist (PRS)

POSITION SUMMARY: The Patient Resource Specialist (PRS) supports the resource needs of our community’s most vulnerable patients. This position helps patients navigate social systems and barriers to care through referrals and direct services such as care coordination, health education, transportation assistance, and assistance with obtaining food, shelter, and benefits. PRSs work with patients as part of the integrated care team and develop and maintain positive relationships with partners who provide support services. 

COMPENSATION: $16.90-$18.91/ hr. DOE

EMPLOYMENT TYPE: Full Time

AVAILABILITY: Monday to Friday

BENEFITS: We offer a competitive compensation package that includes paid time off, nine paid holidays, discounted health care for employees and their family members, as well as health, dental, & vision insurance, disability insurance, health savings account, and matching retirement plan for all employees working at least 20 hours/week.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

ABOUT ONE HEALTH: With multiple clinic sites across Montana and Wyoming, One Health provides medical, dental, pharmacy, behavioral health, and community and public health services to rural populations through an integrated approach to health care.

One Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

MINIMUM JOB QUALIFICATIONS:

Education/Certificates/Licenses:

 Required:

• High school diploma or GED
• BLS Certificate upon hire
• Valid driver’s license and insurability
• Community Health Worker Certificate within the first 12 months of employment

Preferred:

• Certified Applications Counselor (CAC)
• State Insurance Assistance Program (SHIP) Certification
• Motivational Interviewing Certification
• Navigator Certification
• SOAR Certification 

Experience:

Required:

• Proficient computer skills to include internet-based applications
• Ability to perform in a fast-paced environment while managing multiple priorities
• Ability to be well organized and accountable for time and activities with remote supervision
• Must have a passion for serving others while adhering to and demonstrating exceptional attention to boundaries and professionalism

Preferred:

• 2 years’ experience working in a health care or community service setting
• Bachelor’s degree in Human Services, Social Work, Health Sciences

Competencies:

• Communication proficiency
• Collaboration skills
• Customer/client focus
• Ethical practice
• Flexibility
• Interpersonal skills
• Organizational skills
• Problem solving/analysis
• Stress management/composure
• Technical proficiency