Catering Sales & Events Manager

• Book group events within the group booking parameters, ensuring that sales progress seamlessly and accurately by following established process and procedures
• Gather and input all important customer data to plan appropriately (e.g., customer’s goals, specific needs, key account info, etc.)
• Maintain the CRM for the HOST Catering Kitchen.
• Closes sales by collecting client deposit and signed contract
• Provide accurate, complete Event Coordination, and communicate with the Food & Beverage team by utilizing standardized processes.
• Manage the Event Coordination to ensure events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy
• Following up on events with thank you cards and by soliciting guest feedback
• Confirm final billing accuracy prior to and then process the final bill
• Handle event planning aspects prior to the business turning over for business booked in advance (greater than one year out)
• Gain and maintain an understanding of the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply, and demand etc.) and sell against them
• Represent sales department at staff and stand-up meetings and report on sales activity
• Work to develop new or existing policies and procedures as determined by need to enhance the productivity of the event process
• Ensure site inspections/visits; verify that the business is turned over properly and in a timely fashion for quality service delivery
• Adhere to all standards, policies, and procedures
• Attend and participate in weekly manager meetings as required
• Planning menus
• Advertising vacancies and recruiting staff
• Making sure that staff is fully trained
• Keeping staff motivated to provide the highest standard of service
• Managing FOH service and delivery staff schedules
• Assist with financial planning and managing budgets
• Meeting with customers
• Discussing contract requirements with customers
• Serves as FOH Manager of the HOST Catering Kitchen
• Organizes and submits weekly AP Packet
• Submits daily tips for Delivery Drivers
• Daily Operations with the VR restaurants at the HOST office
• Facilitates and HOST events at the office (i.e., Lunch and Learn, Employee Appreciation, etc.)

Catering Sales & Events Manager Compensation Package:

• Base salary approximately $55,000 - $60,000
• Typical work week is M-F; but business volume may necessitate night and weekend hours based on events

PHYSICAL REQUIREMENTS:

• Able to speak, read, write and understand the primary language of the work location
• Reach, bend, push & pull items for up to 2 hours each day
• Able to use fingers, hands, arms and shoulders repetitively for up to 6 hours each day
• Able to stand and exert well-paced mobility for multiple hours in length
• Must have a sense of balance, able to bend, kneel and lift items frequently weighing up to 35 pounds
• Able to drive from company office to visit clients