Front Desk Coordinator

Front Desk Coordinator Needed 

 Do you have a way of making people feel at ease and comfortable, even if you don’t know them?  Our busy Eye Care practice needs a reliable and compassionate professional to help us give our patients a 5-star experience all the time, every time.You will have the incredible honor to set the stage for each patient’s appointment. This position offers the opportunity to develop a career in healthcare with stability.

NO Experience Needed:

 Prior medical office or eyecare experience is a plus, but certainly not required. Bi-Lingaul Spanish-speaking applicants welcome to apply! We offer paid training for the right person with a great attitude, a helpful heart, and a love of learning to the Wilson Family Eyecare Exceptional Standard of Care!

Some of your duties will include:

-       Making sure patients feel welcome as soon as they walk in the door

-       Pleasantly answering questions and making appointments for existing and potential clients

-       Reviewing and organizing patient medical charts for accuracy and authenticity

-       Using your friendliest phone voice to answer incoming calls, take messages, complete outreach to patients (some re-engagement required)

-       Assisting in opening and closing the office

-       Understanding and respecting patient privacy laws

-       Consistent cross-training for optimal career growth

  When our patients walk in, you will be the first person they see to reassure them they have made the right decision in choosing our practice, it really changes their day! Not only that, but it sets the expectation for the appointment and lets our patients know their appointment will go as smoothly as possible, allowing the patient to be receptive to our recommendations.

If these sound like you, please apply!

-You are comfortable with technology and open to learning new applications and software; you’ll harness the tools around you to make your job as easy or effortless as possible.

-Strong written and oral communication skills are a MUST, while being able to maintain a caring and professional demeanor.  

-You’re known for doing what you say you’re going to do; your reputation for honesty and integrity is legendary.

-You love to see other people happy and thriving, and you’ll do whatever you can to help them get there. You are uncomfortable when you hear “That’s not my job/responsibility”.

-You can get along great with anybody, are full of energy and people feel charged up just being around you.

-You are attentive, detail-oriented, organized, and your work reflects all of these characteristics.

-       You love to see other people happy and thriving, and you’ll do whatever you can to help them get there.

About Us

 Wilson Family eyecare is an established practice in Prosser. We love to come to work every day because we love what we do and we’ve built an office culture that can’t be beat.

We Offer (upon eligibility):

-In-house Vision Benefits

- IRA with match

- PTO and Paid Holidays

- Compensatory pay 

- CEU reimbursement

- An uplifting and vibrant work environment

 If you’re looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now! We value your time, so we’ll be back in touch with you very quickly.

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