AJ's Pizzeria Waterpark Eatery

Overview: As an AJ’s Pizzeria Team Member, you will play a crucial role in ensuring an enjoyable dining experience for guests visiting our waterpark. You will work in a fast-paced environment, serving delicious food and beverages while upholding the highest standards of customer service and cleanliness. Your friendly demeanor and teamwork skills will contribute to creating a positive atmosphere for guests to relax and refuel during their waterpark adventures.

Responsibilities:

1. Customer Service:
   • Greet guests warmly upon arrival and assist them with menu selections.
   • Take orders accurately and efficiently, ensuring special dietary needs and preferences are accommodated.
   • Provide recommendations and answer questions about menu items, ingredients, and allergens.
   • Handle customer inquiries, comments, and complaints professionally and promptly.
2. Food Preparation and Presentation:
   • Prepare food items according to standardized recipes and portion sizes.
   • Ensure food is presented attractively and meets quality standards.
   • Maintain cleanliness and organization in food preparation areas, including food storage and handling procedures.
   • Follow health and safety regulations, including proper food handling and sanitation practices.
3. Cash Handling and Transaction Processing:
   • Operate cash registers and handle cash, credit card, and electronic transactions accurately.
   • Calculate and process orders efficiently, ensuring correct change is given.
   • Balance cash drawer at the beginning and end of each shift, following company procedures.
4. Teamwork and Collaboration:
   • Work collaboratively with kitchen staff, servers, and other team members to ensure smooth service operations.
   • Communicate effectively with team members and management to address any issues or concerns.
   • Support team members during peak periods by assisting with food preparation, serving, and cleaning tasks.
5. Maintaining Cleanliness and Sanitation:
   • Clean and sanitize dining areas, tables, chairs, and condiment stations regularly.
   • Monitor and replenish supplies, such as napkins, utensils, and condiments, as needed.
   • Adhere to sanitation and safety guidelines, including proper handling of cleaning chemicals and equipment.

Qualifications:

• Previous experience in food service or hospitality preferred but not required.
• Bartending experience preferred but not required.
• Strong interpersonal skills and a friendly, customer-focused attitude.
• Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
• Basic math skills for handling transactions and calculating change.
• Willingness to adhere to health and safety standards, including food handling and sanitation guidelines.
• Availability to work flexible hours, including weekends and holidays, as needed.

Physical Requirements:

• Ability to stand for extended periods and move around the eatery area.
• Capacity to lift and carry trays of food and beverages up to 25lbs.
• Stamina to work in a hot and fast-paced environment.

Benefits:

• Eligibility to enroll in the 401(k) after 6 months of service.
• 100% match at 3% contributions, 50% up to 5%.
• Paid Time Off – Sick & Vacation
• Holiday Pay
• Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties. Currently have properties in Wisconsin, South Dakota, North Dakota and Iowa.
• Travel discounts available through Choice Brand Hotels, Hilton, IHG and Marriott as well as at our independent properties.