Softline Processor

The Softline Processor is responsible for production in the softline department. This individual will sort, hang, tag, and label products according to standard operating procedures. They will also provide excellent customer service and maintain a clean, neat, and safe work environment. This position may also be cross-trained and responsible for additional duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Accurately assess and sort softline products based on quality standards.
2. Accurately tag and label products based description within production system.
3. Generates a minimum of $7,000.00 in store sales from items produced during every two week production period.
4. Continuously put forth effort in increasing and demonstrating knowledge of apparel, accessory, shoe and other softline product brands.
5. Maintain a friendly and helpful attitude toward our customers and team members;
   1. Greet customers in a friendly and enthusiastic manner;
   2. Must follow Goodwill of the Finger Lakes values at all times;
   3. Address customer concerns in a courteous and respectful manner, while following retail policies. Seek assistance of supervisor, when necessary, to resolve concerns.
   4. Act as a positive member of the team by receiving and providing ideas or concerns to coworkers and management in a timely and supportive fashion.
6. Maintains clean, stocked, and prepared work stations, requests needed supplies to supervisor.
7. Maintains interior and exterior of store in a neat, clean, organized manner (including but not limited to vacuuming, dusting, cleaning bathrooms, mopping floor)
8. Perform other duties as assigned by supervisor.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. This position is required to work nights, weekends and holidays.

EDUCATION AND/OR EXPERIENCE:

High school diploma or GED preferred. Previous retail experience preferred.

LANGUAGE SKILLS:

• Ability to read and understand documents such as time cards and policy manuals.
• Ability to complete daily production reports.
• Ability to speak effectively and communicate clearly to team members and customers.

WORK ENVIRONMENT:

While performing the duties of this job the employee is usually working in a store environment. At times this employee may be exposed to the outside environment when receiving donations. The employee will also be exposed to the donation processing area which is a warehouse-like environment. Noise level is usually moderate.

Availability:

Must have open and flexible availability, and be willing to work nights, weekends, and holidays.

PHYSICAL DEMANDS:

Physical Demands- Softline Processor

Frequency

Never

Almost Never

Occasionally

Frequently

Always

Sitting

X

Standing

X

Walking

X

Bending over

X

Crawling

X

Reaching Overhead

X

Crouching

X

Kneeling

X

Balancing

X

Lifting and Carrying

10 lbs. or less

X

11 to 25 lbs.

X

26 to 50 lbs.

X

51 to 75 lbs.

X

76 to 100 lbs.

X

over 100 lbs.

X

Push/ Pull Max Force

0 to 20 lbs.

X

21 to 39 lbs.

X

40 to 59 lbs.

X

60 to 100 lbs.

X

Addendum:

The production rates seen in this description are based on a workweek of 37.5 hours. Varying full time and part time classification production sale expectations will be calculated using the table below.

Employee Hours Classification