Legal Intake Specialist

Our rapidly-growing law practice is seeking a full-time legal intake specialist to join our team! You’ll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We’ll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today!Compensation:

$11 - $16 hourly

Responsibilities:

• Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files
• Take charge of various office tasks such as email correspondence, document management, data organization, and research to make sure our firm is running at peak efficiency
• Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood
• Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team

Other Duties Include:

• Greeting clients and visitors and answering visitor inquiries
• Answering and routing incoming calls on a multi-line telephone system
• Scheduling and routing clients
• Maintaining and scheduling conference rooms
• Maintaining the waiting area, lobby, or other public areas
• Serving water, coffee, or tea to guests
• Ordering supplies
• Scanning, photocopying, faxing and filing documents
• Collecting, delivering, and routing mail and hand-delivered packages
• Verifying employee identification and issuing visitor passes

Qualifications:

• Possesses outstanding communication skills and sense of empathy
• Customer service or sales experience a plus
• Familiarity with case management and CRM systems a bonus
• Previous legal experience a plus
• Solid data entry, spreadsheet management, and computer skills

About Company

The Wright Legal Group, LLC is an award-winning law firm based in Columbus, Georgia with offices in Atlanta, GA, and Washington DC. We are a small team that believes in training and mentoring. We strive to provide great customer service while delivering excellent results.

The Wright Legal Group is a boutique litigation firm that focuses on achieving the best possible results whether you need compensation for car accident injuries, face drunk driving charges, or you’re a business professional with a legal dispute. The Wright Legal Group provides clients with all types of legal representation and counsel in the following areas: Personal Injury, Wrongful Death, Driving Under the Influence, Probate Litigation, Veterans Claims, and Immigration.