On Course Attendant

Mountaintop Golf & Lake Club is a private family club nestled in the Blue Ridge Mountains of western North Carolina. Our mission is to deliver high quality experiences through services focused on our Core Values and aimed at enriching the lives of each club member at Mountaintop! Because of our culture and focus on providing outstanding services, we are confident that your employee experience here will be inspiring and rewarding.

Job Title: On Course Attendant

Reports to: On Course Supervisor and Food & Beverage Director

Status: Non-Exempt

Job Type: Full-time, seasonal

Position Summary: The On Course Attendant is to provide excellent services On Course to our members and their guests in a friendly, courteous, timely manner and to preserve Mountaintop Standards.

Essential Duties and Responsibilities include the following as well as other duties and responsibilities that may be assigned.

• Ensure that all members and their guests are having a great experience while on course.
• Ensure that all amenities are in order and ready to be presented to our members and guests-and maintain this standard throughout the day.
• Must have complete knowledge of products and services offered on course.
• Will be responsible for product selection in cooperation with the On Course Supervisor and Food and Beverage Director.
• Make sure the On Course staff is performing at high level at all times
• Make sure that all products are presented in a clean and organized manner and are never out of stock.
• Will be directly responsible for placing orders with vendors or selecting when needed.
• Should be able to operate a golf cart in a professional manner to accomplish daily tasks.
• Should be able to lift and handle equipment and items not to exceed 50lb at a time.
• Possess good knowledge of Mountaintop including services and amenities offered at our club.
• Knowledge and adherence to all uniform and grooming requirements as stated in the uniform section of policies and procedures.
• Knowledge and adherence to all schedules, staff privileges, policies, and mandatory staff meetings.
• Polite and courteous radio communication conduct as it is a direct reflection of the club and should always be handled with the highest degree of professionalism.
• Maintain effective channels of communication with the members, supervisors, managers, co-workers, guests, vendors, and all other business contacts.
• Use equipment and materials in a safe and acceptable manner; follow common sense safety in all the job activities.
• Conduct oneself in a manner reflecting credit to the Club and encourage others to do the same.
• Complete assignments on or ahead of schedule.
• Interpret, learn, and respond to instructions for new situations, procedures, or methods.
• Show daily ability to be at work at scheduled time, including being prepared to work on time, after breaks, meal periods and other authorized absences from work.
• Effectively present information and respond to questions from members, guests, employees, and managers.
• Must be even tempered and team spirited.
• A good sense of humor is desirable.

Qualifications:

• Excellent interpersonal and customer service skills.
• Well-organized with ability to take and place food and beverage orders accurately.
• Ability to operate point-of-sale systems.

Education and Experience:

• Must be at least 18 years of age in order to serve alcoholic beverages.
• Previous experience as a server preferred.
• High School diploma or equivalent.

Physical Requirements:

• Prolonged periods of standing and walking.
• Must be able to lift, balance, and carry trays of food weighing up to 50 pounds.