Bakery Customer Service

BAKERY CUSTOMER SERVICE

Regular Full Time - $18.50 - $21.50/HR

Shifts: Complete Open Availability - Weekends Required

Position Overview: Its all about customer service, lattes, smoothies, sweet treats and more! Create a diverse selection of beverages, serve up desserts and ring up customer orders. This position requires checker training, so be at least 18 years of age, have basic math skills and pass a simple codes test.

Essential Functions:

• Provide excellent and quality customer service and ensure that all customers are being taken care of
• Ensure that the department looks great at all times
• Take regular and special orders
• Stock, rotate products, stocks supplies and paper goods; keep all utensils stocked
• Answer or find answers to customers questions
• Prepare brewed and espresso coffee drinks, juice and smoothie drinks accordingly to provided recipes
• Responsible for opening and closing duties as assigned
• Answer department phone calls and pages quickly with great phone etiquette
• Able to produce product in a timely manner
• Operate bakery cash register accurately and efficiently when needed
• Maintain proper and up to date signage in case
• Complete pricing and purchases while following established weights and measures procedures
• Accurately track spoiled and sampled product
• Sanitize and clean and operate equipment when needed: slice breads

Skills & Qualifications:

• Great customer service skills
• Ability to work well with others
• Ability to multitasks
• Keep front of the house appealing at all times;
• Ability to properly operate espresso machine, juicers, blenders, bread slicers and all other equipment required for food preparation and cleaning.
• Basic knowledge of bakery products with the ability and desire to acquire extensive knowledge of all products
• Entry-level position. Prior Cafe experience preferred
• Some cash handling and register experience preferred.
  

Position Requirements:

• Must be 18 years +

Benefits:

• Employee Stock Ownership Plan (ESOP)
• Competitive Wages & Benefits
• Medical, Dental, And Vision
• 401 (k) retirement
• Employee Discounts
• Paid Time off and Sick Time
• Flex Spending Account for Medical & Dependent Care
• Regular Wage Increases
• Commuter Benefits
• Safety Incentive Program
• Career Development and Growth Opportunities