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est. per hour Mediacom Communications Corporation • 14d ago12.9 mi Use left and right arrow keys to navigate
Desktop Support Technician - 1-2 days/week
| Estimated Pay | $44 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Iowa Falls, Iowa |
Compare Pay
Estimated Pay$26.03
$43.55
$67.63
About this job
Job Description
Desktop Support Technician
• 8-5 Monday-Friday, no on call
• Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
• Desktop and Network Support
• Ability to setup, configure and add all hardware.
• Assist Corporate Desk Side Support technicians with large IMAC’s.
• Documents, maintains, upgrades or replaces hardware and software systems.
• Supports and maintains user account information including rights, security and systems groups.
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Determines and recommends which products or services best fit the customers' needs.
• Imaging and image recovery
• Experience doing break / fix repairs on desktops, laptops
• Install / Re-install various software packages and updates
• WiFi and VPN connections; Support of wireless devices
• GREAT Customer Service skills
Provide an exceptional client experience
Deliver on our commitments
Build trust by thinking and acting with integrity
Create an environment that inspires innovation
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