Quality Manager-Dairy Manufacturing

Lactalis US Yogurt is currently seeking candidates to join our Quality Team.

Lactalis Group, the world leader in dairy, is a family-owned business with more than 85,000 pragmatic and ambitious professionals worldwide, committed to providing healthy and delicious dairy products that bring people together every day. At Lactalis, our core values of AMBITION, ENGAGEMENT, and SIMPLICITY are at the heart of everything we do.

If you’re looking for a unique experience with a company that offers strong brands, professional expertise, and a dynamic work environment that champions entrepreneurial spirit, hands-on responsibility, and real opportunity for career development, we want to hear from you!

At Lactalis American Group, we are dedicated to building a diverse, inclusive, and authentic workplace and we know that our candidates come from many different backgrounds, cultures, and experiences. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job posting, we still encourage you to apply and share with us your STORY, your PASSION, and your EXPERTISE! You may be just the perfect candidate for this or other roles within our company.

From your PASSION to ours

The Quality Manager is responsible for safeguarding product safety and quality while meeting Company and regulatory standards and has oversight responsibility for a continuous quality improvement program that includes quality control and quality assurance. This person is responsible for ensuring that the production and distribution of products meets or exceeds all quality standards.

From your EXPERTISE to ours

Key responsibilities for this position include:

• This person also has responsibility for communicating quality results and the transfer of quality and QA knowledge to the workforce.
• Manages the operation of the plant laboratory, including ensuring supplies and equipment are available.
• Ensures product safety, regulatory compliance, and compliance with company standards as stated in the Quality Assurance Manual, Laboratory Manual, and Company directives.
• Drives Continuous Improvement efforts in product quality/performance and process optimization.
• Provides leadership in coaching, education and training of management staff and plant employees for Quality Assurance; seeks assistance as needed from other training resources.
• Develops, facilitates, and maintains all CWD quality systems including HACCP, SQF, Organic, Kosher and RSPO.
• Provides inputs to Customer Comments Log and complaint root cause investigation.
• Implements and manages Vendor Compliance with Purchasing.
• Implements and manages Labeling program to ensure adherence to regulatory and Company standards.
• Ensures adherence to appropriate regulations and Company standards for raw milk quality.
• Supervises the appropriate chemical, bacteriological, sensory and utilization tests on raw materials and pasteurized products.
• Communicates quality metric and inspection results including microbial to appropriate managers and others in leadership positions including, but not limited to daily, weekly or monthly reporting.
• Leads monthly facility self-inspection program to include quality, food safety and employee safety.
• Ensures that proper sanitation procedures are utilized and that adequate sanitation tests are performed; provides “troubleshooting” efforts in the event of sanitation system failure.
• Develops and maintains documentation of all required quality tests and activities.
• Assists the Plant Manager in managing local, state, customer/third party, and federal audits and inspections.
• Is responsible for expense management and control, including labor and “Cost of Quality” utilizing Continuous Improvement techniques and a Management Operating Structure (MOS).
• Ensures adherence to all contract packaging quality requirements.
• Cooperates in a cross-functional manner as a change agent with all departments within the Company.
• Leads by example with the CWD Code of Ethics. This includes following Company policies, standards, and specifications.
• Engages in the typical responsibilities of a manager requiring planning, evaluating, organizing, integrating, and delegating tasks and workflow.

From your STORY to ours

Qualified applicants will contribute the following:

• Proven grasp of microbiological/food safety and science practices and terminology.
• Familiarity with Good Manufacturing Practices.
• Possesses a working knowledge of sanitation systems, techniques, and procedures.
• Proficient in Microsoft Office and Lotus Notes.
• Excellent verbal/written communication skills.
• Possesses understanding of the basics of change management.
• Ability to adapt to changing organizational and operational needs; ability to lead others through change.
• Ability to handle multiple tasks simultaneously.
• Skill in organization and prioritization, and attention to detail.
• Strong team player and leader with the ability to work across multiple functions and disciplines.
• Ability to select, coach, develop, engage, and retain a team of employees.
• Well-developed problem-solving skills.

Education & Experience

Skills / Abilities / Knowledge

• The candidate must pass a background check and drug screen prior to commencing work.
• MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• REASONING ABILITY: To apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several variables in standardized situations.
• PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to stand, use hands and stretch and reach with hands and arms. The employee frequently is required to walk, stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to climb or balance and smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision. Must have full range of body motion.

If you are currently a Lactalis employee, click the link below and answer the questionnaire.

Internal Application

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.