Technical Product Manager Lead (Bank Growth Engine) - Full-time / Part-time

Why USAA?Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!The Opportunity

We are seeking a dedicated Bank Growth Engine (BGE) Technical Product Manager to develop the technical requirements of bringing personalized and data-driven Bank product offers to market in a legally compliant and efficient way, while also overseeing product development.

You will have a deep understanding of your business and correlated technology domains. You’ll facilitate the creation of data-driven business and technology strategies to achieve operational objectives, and influence cross-functional teams to ensure business and technology objectives are aligned with clear action plans to deliver solutions. You will be responsible for assisting the business in identifying and leading risks, performance issues, and controls related to your domain. You’ll set context and goals with your project teams and monitor systems on a recurring basis.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Collaborate with APOs (Agile Product Owners) and Program Managers on prioritization of work.
• Assess gaps in campaign delivery and contribute to technical feasibility sessions in key council sessions.
• Continually groom prioritized campaigns.
• Identify technical requirements for campaigns and build backlog of epics/stories for scrum teams to action.
• Responsible for assembling technical requirements based on data analysis and translating requirements into user stories.
• Work to iteratively improve the use of marketing platforms to enable better data utilization.
• Ensure current solution functionality and integrations continuously meet and exceed needs of those driving marketing campaigns.
• Drive and manage platform capabilities and roadmaps in accordance with marketing plans and priorities to drive a unified technical roadmap.
• Work with other teams (Data/Analytics) to support needs facilitated by existing technology solutions (i.e., report building, content changes etc.).
• Stay abreast of latest MarTech updates, changes, community, and practices

What you have:

• Bachelor’s degree; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 8+ years in a technical product development role, such as technical product manager, software engineer, development manager, business analyst, or architect that includes experience in agile, innovation, problem solving, analytics and system design/ownership.
• Demonstrated ability taking a concept from ideation to launch
• Extensive experience in technical program/product management gathering requirements, finding system efficiencies, and recommending solutions across cross-functional areas.
• Proven ability to leverage existing data and implement new attributes so that decisions are data-driven while still balancing product quality and speed-to-market.
• Deep knowledge of business domain laws and regulations.
• Expert knowledge of Project Management/agile scrum process and agile product owner role.
• Expert knowledge in Business Case and CBA development related to both revenue driving and expense saving benefits.
• Expert ability to understand and discuss technology concepts, trade-offs and new opportunities with both business and technical team members.
• Excellent communication and presentation skills and demonstrated leadership and ability to influence peers and leaders without formal authority.

What sets you apart:

• Advanced knowledge of MarTech (Marketing Technology) ecosystem, platforms, and technology.
• Advanced experience in program management and execution experience in a large-scale organization.
• Proficiency in data analysis, SQL, UX/UI, and coding.
• Extensive knowledge and experience of program management methodology (Specifically SAFe Agile).
• SAFe Agile Certification.
• US military experience through military service or a military spouse/domestic partner

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550 - $230,400.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.