Home Services Technician

C-Spire is looking for Home Services tech to join their team to Installing and servicing IPTV, high speed data and voice services. Working with wireless video equipment, running and pulling cable, and provisioning equipment while adhering to codes, regulations and standards. Installing and servicing home security and home automation systems according to codes and standards. This person will work along side a team of 2-4 for residential condo Units in the Orange Beach area. This person will be apart of the projects team which does new installs mainly for the surrounding area. Candidate\'s must be familiar with punching, running, wiring, CAT 5/CAT 6 cable with Fiber Optics being a huge plus.

Job description from C-Spire below

1. Actively engaged as an employee advocate and fully committed to supporting our strategic vision to be and become known as the BEST in our industry(s) through:
Integrity
• Putting our customer at the center of everything we do
• A relentless passion to be the best
• Being competitive, bold, innovative and adding value
• An ownership mentality, behavior and accountability
• An unyielding commitment to quality
• Respect for our internal and external customers
• Continuous improvement
• Being resourceful, productive and efficient
• Maximum dedication and effort with high energy, enthusiasm and urgency
2. Installing and servicing IPTV, high speed data and voice services. Working with wireless video equipment, running and pulling cable, and provisioning equipment while adhering to codes, regulations and standards. Installing and servicing home security and home automation systems according to codes and standards, must be able to pass background check for state licensing requirements.
3. Knowledge of fiber, CAT6 color code. Must be able to use and operate an OTDR, Light Meter, Light Source, and Multi-Meter.
4. Troubleshoot hardware & software issues, make changes to meet specification requirements. Demonstrate System to clients and obtain sign-off for training.
5. Be responsible for company assets such as tools, proprietary software, & databases. Locate and alleviate trouble with damaged equipment or wiring. Readjust equipment, repair or replace inoperative equipment and test for operation.
6. Conduct customer premise survey, make recommendations on equipment placement, timely process work order modification and manage schedule impact.
7. Provide prompt, courteous and excellent customer service. Promptly report defective material or equipment, inaccuracies or omissions in job information that may result in inadequate service for customers.
8. Wire CAT6 and/or fiber optic drops inside residential subscriber
homes/locations as directed.
9. Clean up debris from installation, patch drill holes, and return unused materials. Configure Internet based wired and wireless devices and networks.
10. Must be available to work shift rotations that include Saturdays and be available for on call duties evenings and weekends. Must be able to work overtime as needed.
11. Perform additional duties as assigned.